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January 2024 by Skylar M.
This place sucks. I dread coming here. But it's the closest office supply store to me so I always have to go back. Unfortunately, today I had a particularly unpleasant experience with an employee. I ran to go grab a notebook for my college class, and when I went up to go check out, the two checkers are standing there talking. Which is fine, but then when I sat my notebook on the counter to check out the woman checker gave me a very dirty look and said " I guess I can take her here" as if I am inconveniencing her by needing to check out. I guess her conversation was more important than helping a customer. This is my last time at Staples. I'm going to OfficeMax instead.
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January 2024 by Ryan L.
Staples has never disappointed me, the extensive range of office supplies and print shop makes it a One-Stop shop for me. The staff is always very friendly and knowledgeable. My go-to place for picking up ink and printing out documents and mailing items out when needed.
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December 2023 by Lindsay Gaudinier
Went looking for an office chair and was followed by a worker like I was trying to steal something. It made me extremely uncomfortable and I will never shop here again. Go somewhere else if you don't want to be treated like a criminal for no reason. Would give it 0 stars if I could.
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October 2023 by Donna L.
This review is for Darnell in the Amazon return section. He was wonderful in every way!
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October 2023 by Joseph L.
I always buy my ink cartridges, printers, and office supplies at this Staples Treat Blvd store. I bought some new cartridges but had to return two HP ink cartridges. The younger Black reps, Thomas, was helpful and considerate in refunding my unused & unopened ink cartridges. When Thomas couldn't find my ink cartridges, he called for help. Joadean, a female Hispanic lady, came to help and said outlook to the effect that I'm tired of this. Jodean initially helped me find my replacement ink cartridges, but she had a very bad attitude. With a frown look and "don't believe in good customer service," she needs more customer service training. She has no eagerness to help customers. She has a very BAD ATTITUDE and is disrespectful towards customers. Honestly, she needs to be FIRED! It appears she doesn't represent the hood values of STAPLES. Please train or replace her immediately.
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September 2023 by Lois Burns
The people who work here are always SO nice and helpful. You’re greeted at the door and asked if you need help right away which is so so nice! There’s printing services as well as staplers/3 whole punch/tape you can use when you use the printers it seems like. The lady who helped us in printing got us the best deal she could which we appreciated so much! There’s also TSA pre check and Amazon drop off. Really a one stop shop for so many things and everyone in there really is so kind and helpful! Thank you!
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September 2023 by Elaine P.
Friendly, helpful staff at the Staples on the corner of Treat and Clayton Road. Within the past few months, they have added Amazon return service which I use frequently. I like that a staff person handles the transaction. Whole Foods at the Veranda has switched to self service for Amazon returns. The few times I tried to use it there were long lines. I am sticking with Staples!
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August 2023 by Stephany C.
Hello everyone, I usually never write reviews but here we go. Today we walked in just needing to make some copies. The lady at the counter honestly looked like she genuinely didn't wanna be there. She didn't really greet us. we told her we just needed some copies done and all she did was tell us to email the file and that i'd be ready in 5-10 minutes. She did not ask what size of paper we needed or if we just needed black and white. After what seemed like forever, we checked back and no updates. Another gentleman helped us out and was able to get our copies in less than 2 minutes and was super nice. No idea why we couldn't get that kind of customer service when we got there in the first place. Props to the other guy though thank you so much!
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July 2023 by Elizabeth Schmidt
Person at register offered me a coupon I didn’t know about, which made me a happy customer!
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July 2023 by Elizabeth Barré
Very poor Customer Service
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June 2023 by Alexis J.
If you schedule a TSA Pre Check Enrollment, prepare to have waste your time written on your forehead. Pre Enrolled through TSA and had confirmation e-mail of my appointment, showed up and the front desk said "The agent just left on his 1 Hour Lunch Break. You're welcome to wait if you want but he is required to take a lunch break." Keep in mind I work in Concord and live back in SFO, I was hoping to get this done after work with a scheduled appointment but guess they don't uphold their policy of "Appointments have priority over walk ins"
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June 2023 by Peter P.
DO NOT DO TSA PRECHECK HERE. If you schedule an appointment and arrive in time for your appointment you will be placed at the back of the line with all the walk-ins. What's the point of scheduling an appointment if you still have to wait with all the other people that didn't plan ahead. When questioning the worker about this he stated that he's just going in order. Why have appointments at all? This is ridiculous. Again DO NOT come here for TSA Precheck.
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June 2023 by Dawn S.
The staff are super helpful and friendly here. I was greeted nicely and assisted in the copy department. When I left it was all smiles and goodbye.
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June 2023 by ARLENE EPPINGA
Michelle in printing went over and behind in helping me print copies of my friend's memorial service. She was kind, compassionate, professional, knowledgeable and extremely helpful
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May 2023 by Bella M.
This review is for the wonderful employee at the printing services. I didn't catch her name but she was super helpful and kind with my printing needs. I really appreciated her customer service today!
