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February 2024 by Michelle Watson
I had been there a few times and had to send my dog back to the back for correction of details but somone caught on this last time and did an absolute perfect job!! I realize that it takes time to learn a dog too.
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February 2024 by Tim Gibbons
Told me that my dog would be done in 2
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January 2024 by Angela C.
Still stand by my previous 5 star rating. I always call last minute and they are able to squeeze my doggies in. The cuts are always good. They dogs come out soft and fluffy and smelling so good. Service is also very good.
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December 2023 by Gabriella T.
Said it was $35 over phone & in person upon dropping my dog off but when I went to pick up my dog came up they charged $60 only for a bath and that's it. Admitted to their mistake and owner & manager said it's my problem not theirs that they messed up the prices. I only got a bath done! No nail clipping ear cleaning etc. My dog is medium size and barely has hair from its breed. And they told me it would only be $35 because the size and breed . Which is a German shorthair pointer. False advertisement & wouldn't even own up to their mistakes or accommodate me whatsoever. On top of that the worker named Angela was not slow with taking my dog. She was dragging him by the collar. Made him choke. No patience or consideration. I don't feel like this grooming place cares about their animals whatsoever. Horrible staff, not good with animals. Don't even know how to run the place with their own pricing. They do not even clean. Very unsanitary. I DO NOT RECOMMEND! If you care about your animals, DO NOT!! go here.
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December 2023 by Stephanie Jax
The owner victor is so nice. They groom my three dogs consistently
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November 2023 by Jessica Paredes-Aroche
Always a pleasure to do business with themMy dog Cheerio looks so much cuter coming out of the groomersPrice is reasonable and customer service is great
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November 2023 by Richii Z.
I took my service dog in for a regular grooming and nail clippings. They did a wonderful job. His nails were cut short perfectly. Maybe just a little bit pricey but $75 was well spent that day.
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September 2023 by alba mariño
I like the place, they do such a good jog with my fur baby.
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September 2023 by Alec V.
I brought my matted golden doodle here in our darkest hour hoping that this would be the groomer we use every other month for foreseeable future. I want to highlight that my dog is suffering from a stomach bug and is battling a loose/watery stool at the moment. I was sure to tell them about this and repeated that he will likely have an accident during the grooming. I then explained how I wanted it cut. All seemed fine at first, but everything fell apart upon pickup. (I initially planned on tipping $50.00 given how big of a job I handed them) First- I was told that this business is cash-only when they called me to say my dog is available. Not the end of the world, but definitely annoying given 3/4 of consumers don't use cash these days. Second- when I got there they brought him out with diarrhea all over his butt. I understand how frustrating it is dealing with that (I have been cleaning it up for 2 days now, so I know), but I am appalled that this business felt it was no big deal to give him back to me this way. I would rather have them say they needed to charge me twice for a bath than cut his hair as he was pooping on himself - that is 10000% what happened. Third- the haircut was okay overall, but you could tell they got tired of the job toward the end and rushed it. I requested his ears be cut as short as possible (he has elephant ears) so he doesn't drag them in the water bowl and on the ground, and that his tail be cut shorter than average so we can avoid more poopy messes over the next day as he recovers. When picking him up, the ears had barely been trimmed, the tail looked untouched, and there are ocasional longer clumps of hair on his legs. Cherry on top- while my Spanish is not fluent like it used to be, I know enough to understand when someone is getting frustrated and complaining about being asked to fix the areas that were done poorly. So the owner could finally be done with the job, he chopped the chair off my dogs ear (must have used a butchers knife) and left it more uneven than even my own worst haircut, and I've gone to SuperCuts multiple times. I attached pictures of the ears as well as his rear-end so everyone can see what I'm talking about. Go somewhere else where they show your dog some genuine TLC rather than treat them this way.
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August 2023 by Daiana B.
They are absolutely phenomenal. Coco is not scared to go and they do a great job. We had been customers for years!
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August 2023 by Jazmin F.
Just picked up my dog from this place and I DO NOT RECOMMEND. First of all I walked in asked for prices she said $60 for my little miniature poodle under 10lbs ok great price! Came back to pick him up and guess what it's now $70, that's how they get clients ?? Telling them cheap price for walk in and when they pick up it's a different one ? Second I told the receptionist that I did not want them too cut his penis hairs completely off because he has peeing problems if his penis hairs are completely shaved it just makes it WORSE and he'll pee his stomach way too much I made that very clear!! First thing I checked is his penis and yay all of it shaved! Now to be miserable till it grows back! I got an "I'm sorry" NO you are not and now the last BAD thing they gave me my dog with poop on his bottom and luckily I seen it when I was putting him in the car, went back inside and she said I'm sorry I didn't see that did he just poop? No lady he pooped in the cage where you put him don't act STUPID!! I heard a male groomer said that it was normal for him to have poop smudge on his butt? Completely disgusting and unprofessional. I will never be back and will tell my dog mom friends to not ever come to this place so please if you love your dogs do not take them there.
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May 2023 by Cynthia A.
We made 2 weeks in advance, Their the one giving us the time n the day ,which their availability. We follow and now. Were confirming ,giving us onother time , or day. I'm not going back to this pet grooming salon.No good at all!
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May 2023 by Jen K
I have only been there 1 time but so far i was very pleased. My doggie looked cute. I hope to continue bringing my baby there..
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May 2023 by Chelsey P.
I came in to have my cat's matted fur taken care of, and they did an excellent job removing the matted fur without disrupting her coat. Usually groomers just shave the entire area, but they were very careful. Since they did such a good job, I came back to get my Boston's nails clipped (they take nail clippings as walk ins--took no more than 5min) and again they did a great job. I've been to another groomers in the area and they charged me more without doing that great of a job. I plan on always coming back to Pet Paradise from now on!
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April 2023 by Diana Z.
I take my Corgi to get a bath and nails trimmed. They do an awesome job. She comes out happy and looking wonderful. The staff has always been friendly. I have not had any issues getting my appointments when they are needed. I would recommend them.
