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December 2023 by Hawk E.
I would give it 5 stars as they have a "buy four get one free" policy, however every time I go there to get dog food they always only have 3 bags in stock, and never any "in the back" which forces me to get another bag that is mismatched. Then online the next day stock is back to 3 again. What is the deal here? So 3 stars for only 3 bags.
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October 2023 by Derrick O.
Excellent customer service. Everyone's extremely helpful and knowledgeable and incredible working here. I love all the options for foods for cats dogs and treats for cats and dogs as well. I was able to get a larger litter box today. Also some treats and cat food. They definitely have some top notch quality products here without all the junk ingredients I will forever shop at pet food Express for my pet needs.
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August 2023 by Patricia N.
I just want to give praise to the "Clayton" Pet Food Express. I went in to purchase flea medication for the feral cats that have taken up residence in my backyard. I was greeted by Brant an associate who works there. He gave me plenty of options and offered me a free gift. After conversing with him it was checkout time. Joseph another associate helped me with my purchase. I want to say these two gentlemen have excellent customer service skills. They were so kind and caring. They went above and beyond for me and I appreciate it. A++++ I will definitely go shop there more often.
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August 2023 by Jones K.
The experience was nothing short of fantastic what's your list that was exceptional service provided by an older gentleman who display about the knowledge about cat food. Is it assistance was invaluable and help me find the perfect cat food for my kittes.He took the time to explain the benefits of different card options helping me make a informed decision without any pressure it felt very personalize tailored to my pets requirements.Thanks to the gentleman's guidance I left the store with a new phone company and the cats food I had chosen. Kudos to pet Food express for such welcoming knowledge wanting Bierman for pet lovers like me.
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August 2023 by Kristina Moldovan
So, I am much closer to he antioch store than Clayton but since antioch seems to be out of the honest kitchen 20lb bags I drove all the way to Clayton and I'm glad I did. The Clayton store staff are soooooo much better and the store is fully stocked in just about everything.
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June 2023 by Janice Jones Anderson
Buy three get one free. Returns as long as you have receipt. Friendly, helpful people work here.
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June 2023 by Glenn L.
Armed with a 20 percent coupon from ARF, we did some light shopping here. Not sure I think this place is much better than Petco but seems like they have lots of necessary supplies.
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June 2023 by James Leist
Self serve Doggie wash works well. Staff is helpful. They clean-up the mess after washing and blow drying my 90 lb. Siberian Husky.
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May 2023 by Belle D.
I was super pleased with the service! Brant was very knowledgeable about the different dog foods they offer. I also brought my puppy in with me and I appreciated how welcoming everyone was to him and myself! Highly recommend
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May 2023 by Kevin Chen
Was rebilled for product that was returned under store policy. The manager needs to be sure employees are educated of company policy.
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April 2023 by Nise R
The gal working there (forgot to get her name ?) Monday, March 27th, was so very helpful in showing me how to use the self serve pet bathing equipment and not making me feel bad with my two nutcases I brought for the first time. She explained about the variety of shampoo to choose from. We tried the hemp one. They have folded towels waiting on the side of the tub with treats and aprons to put on. I have a young Belgian Malinois who is so scared of unfamiliar noises and water (yet loves swimming?lol). I also have a 6 yr old Pit Bull (who is absolutely obsessed with any form of water and a star swimmer). I explained she is the "problem child". She was so overly excited to see water spraying from the shower hose and making all her theatrical sounds that she is known to do and was hopping all around in the tub, so good thing they have cables where you can attach your dog to stay put and not be able to jump out. She was trying to bite the spout every time I turned it on to suds her down & I didn't want to get bit by accident, so it almost impossible to bathe her. I already have enough love bites on my arms, from the Malinois pup. If anyone is familiar with the breed, they know why their nickname is MaliGator haha. Anyways, so I was about to give up but the gal was kind enough to give me a cup filled with some shampoo which I also used it to fill it with water and rinse her off. I will have to do it that way next time too. Both dogs were super happy to feel nice and clean afterwards and their fur looked great!They offer a great deal here where you can buy 3 get the 4th bath free.Hopefully my lil pittie is allowed back to practice her opera again...lol.
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April 2023 by Nise Russo
The gal working there (forgot to get her name ?) Monday, March 27th, was so very helpful in showing me how to use the self serve pet bathing equipment and not making me feel bad with my two nutcases I brought for the first time. She explained about the variety of shampoo to choose from. We tried the hemp one. They have folded towels waiting on the side of the tub with treats and aprons to put on. I have a young Belgian Malinois who is so scared of unfamiliar noises and water (yet loves swimming?lol). I also have a 6 yr old Pit Bull (who is absolutely obsessed with any form of water and a star swimmer). I explained she is the "problem child". She was so overly excited to see water spraying from the shower hose and making all her theatrical sounds that she is known to do and was hopping all around in the tub, so good thing they have cables where you can attach your dog to stay put and not be able to jump out. She was trying to bite the spout every time I turned it on to suds her down & I didn't want to get bit by accident, so it almost impossible to bathe her. I already have enough love bites on my arms, from the Malinois pup. If anyone is familiar with the breed, they know why their nickname is MaliGator haha. Anyways, so I was about to give up but the gal was kind enough to give me a cup filled with some shampoo which I also used it to fill it with water and rinse her off. I will have to do it that way next time too. Both dogs were super happy to feel nice and clean afterwards and their fur looked great!They offer a great deal here where you can buy 3 get the 4th bath free.Hopefully my lil pittie is allowed back to practice her opera again...lol.
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April 2023 by Wendy Cutrufelli
Brandt and the entire staff at the Clayton Pet Food Express were amazingly helpful as we prepared for our Rhodesian Ridgeback puppy as well as the first couple of weeks. Our "little" puppy is obviously thinks Brandt is the best, he is so relaxed!
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April 2023 by K C
Took my dog there to give her a bath. Great place to go and excellent service
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March 2023 by Elizabeth Dumbrique
They’re always super nice at this location and they care about your pets.
