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October 2023 by Marina Moreno
I give this business a 5 star.My tail light was out. I went to the nearest mechanic and got an estimate of $100 to replace the bulb.I went to O'Reillys on Monument Blvd. in Concord where I got the bulb for $10 and the guys here were AWESOME. They helped me to replace it in 10 minutes. Kudos to Sav and the other guy who helped me. I apologize but forgot his name. Both were hands on and super friendly. Thanks for making my day!!!
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October 2023 by Marina A.
I give this business 5 star. My tail light was out. I went to the nearest mechanic and got an estimate of $100 to replace the bulb. I went to O'Reillys on Monument Blvd. in Concord where I got the bulb and the guys there were AWESOME. They helped me to replace it in 10 minutes. Kudos to Sav and the other guy who helped me. I apologize but forgot his name. Both were hands on and super friendly. Thanks for making my day!!!
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September 2023 by Eddie Hernandez
A bunch of lazy people work there. Can never do nothing
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July 2023 by Theresa L.
Worst experience of my life dealing with the employee named Daisy. 100% do not recommend coming to this location due to her lack of customer service and disrespect.
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July 2023 by Pat C.
Super practical store to collect what you have ordered in line or simply to buy what you need for your car. A rival location and helpful staff.
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July 2023 by Jordan Bender
Called here to order some nuts. Thought it would be a simple thing to ask, but I guess I was wrong. The first time I called. I spoke to someone who said my parts would be there the next morning at 8. I call the next morning to see if they have arrived and they let me know they weren’t even ordered. Frustrated. I try again and ask them to re-order it. Being very clear with what I need and asking when it will arrive. He says it will be there same day. (I work so I was unable to grab them same day. I called again this morning and apparently they still aren’t even there. I would not trust this oreillys with your money or time. They completely and utterly wasted mine. Way to put a fat dent in Oreillys name monument ??
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June 2023 by Akbar Arghandiwal
Open on Memorial Day?? You guys got my respects ❤️❤️❤️
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April 2023 by Jack Milet
They have good customer service. They go out of there way to get the parts you need. They help out with Batteries and Alternators plus wiper blades brake lights. Check out the store before going to a mechanic.
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April 2023 by Laila Lobo
Good price. Awesome guys
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April 2023 by Rosie F.
II visited the location for a different reas but ended up buying a gallon of windex bug cleaner fluid. I was helped by Rob, who answered all my questions regarding the product and even foured it for me. Great service! The location is very clean and well stocked. I will definitely visit this location again.
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March 2023 by Daniel G.
The younger employee (male) helped me or tried to at least, I think he lacked professionalism. I understand, I must have not been speaking clearly, or could not voice my train of thought .. therefore I got a "you're looking for a wadda wadda?" I understand, it's oreilly auto parts, you shouldn't expect the best employees - however, the young man could have at least assure me that he could not understand what I was saying.. Preferably a "I'm sorry could you repeat that? I don't think I'm understanding your question." I got what I was looking for after being improperly instructed, I at least was notified for the correct aisle, but not the correct section. He followed up with a "how big is the crack? I don't think this will help you" I'm sure this young man knows everything, apparently. I don't see myself coming here again. I'll try Autozone next time I'm in the area.
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March 2023 by Kriss Pashinyan
Main reason I'm giving it 5 stars because they are open till 10pm on week days (Monument Blvd location) all others close at 9pm. And the staff was pretty friendly and helpful. But it was really important for me to finish my project and every thing else was closed. ? ?
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February 2023 by Jack P.
I was trying to fix my headlight and they kept coming out and harassing me trying to do it for me even though I didn't need help. They didn't even say anything after and were overall quite rude
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January 2023 by Joseph S.
Rob got me what I needed for today and had solid recommendations for my next trip. Even wrote up a quote before I had to ask. Couldn't have been better or easier, he nailed it. Thanks again man.- heater hose and pads / rotors quote
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January 2023 by owen ruff
Good staff and pretty good deals that are clearly marked. Staff will help answer your questions and get you products without being jerks which can’t be said for every auto parts store
