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December 2023 by brianna ennis
It’s very upsetting to pay nearly $200 a month for a gym that has very minimal amount of classes. That’s not the only issue. It is hard enough working 80 hours per week and trying to fit the gym in. I have arrived twice, out of all of my visits, slightly behind time and have been told the grace period is 5 minutes. I arrived at 7:05 for a 7:00am class and was still told I could not come into class any second past 7:05. It’s sad that this is the closest gym to my house and the location that works best for my schedule. I understand not allowing people to come in late but not one second past 7:05 is a bit ridiculous.
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June 2023 by Rosita S.
I have been a member of OTF since 2015 started in the Bay Area. I had tried and moved my membership several studios until I relocated in Concord, CA. I love OTF all the staff in every studio I've been people are super nice, great community awesome coaches and the Managers are awesome specially front desk people. They greet you with a big smile. Our Fave is Bella. Shes everyone's favorite. Shes so matured for her age and can ran the studio own her own. They hired a new one name Jackson his a sweet young dude. Super friendly and respectful to members. This specific location in Clayton Concord what makes it different they have a high turn over. Each week it's different people. They are always short of staff cause employees come and go!!! Members started to wonder.... What I noticed the employees here are like revolving door. I've never seen such a high turn over employees ever in OTF. Coaches are great here too. They say people leave not because they don't like their job they leave because they hate their manager!So to the owner of this location it's time for you to change your strategy on how you manage your employee if you want a solid team. Be a leader were you can add values to others. If I have another OTF close by my place I will move in a heart bit. I wont recommend this studio. Try Walnut Creek, Livermore and Pleasanton. Those are awesome OTF in the east bay
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May 2023 by sara k.
Not welcoming. On 5/11, I came in to sign up to become a member. When I asked to use the bathroom first, they said "sorry you are not a member." I was going to explain that my son really had to use the restroom before I could begin to register and become a paying customer. However, the coldness and the response made me change my mind quickly. The bathrooms were open and within 1 foot of the front desk and the place was pretty empty.
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April 2023 by Molly Bacigalupo
Love the encouragement and direction from Coach Ozzy and Amanda!
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March 2023 by Sarahmae C.
Why reserve a class when your spot will just be given away? I was running 3 mins late to todays 9:30am class and was confused why they weren't taking my name down and were quiet. I asked if the class was full and one of the front desk person said yes and that they waited the 5 min allotted late time before accept walk ins. I literally looked at my phone even more confused and said it's 934, they didn't say anything after that. The other one left to ask the instructor if they can fit me. By the time they were trying to figure it out, I said it's ok. I'll just go. I asked if they can make sure I don't get charged and the same person who lied about waiting the 5 mins late mark was like, "well, obviously.." well excuse me, I'm not sure how this charging system works. But no need to be rude, especially after you tried to lie to me.
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February 2023 by Carol Louisell
I love the workouts, the coaches, and friendly front desk staff
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January 2023 by Marisa Keane
Great workout everytime! ?
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January 2023 by Jenifer Nothelfer
Great work out. In and out in a hour. Great location. Friendly staff.
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January 2023 by Billy Polson
OT Concord is the rare gym that provides a welcoming comfortable environment for EVERY client while offering a challenging workout for every level of athlete. Karley is a connected coach that knows everyone in her class by name and stays with you every step of the way. Sebastian and Riley at the front desk also know you by name and take great care of you for every check in. The facility is spotless clean and the folks in class are nice, friendly and supportive. This is my go to gym in Clayton area for conditioning workouts.
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December 2022 by Jordan K.
This OT separates themselves from the rest with how they treat you as soon as you walk in the door. You get greeted at the front desk by two respectful individuals in Sebastian and Riley. They have such a great staff from the manager to the front desk to the coaches. It's a great environment to be around and when you come in there with goals in mind to work hard this team is definitely the one that backs you with good energy and great attitude. I highly recommend talking to Mackenzie one of the managers and getting yourself into this studio!
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December 2022 by Billy P.
OT Concord is the rare gym that provides a welcoming comfortable environment for EVERY client while offering a challenging workout for every level of athlete. Karley is a connected coach that knows everyone in her class by name and stays with you every step of the way. Sebastian and Riley at the front desk also know you by name and take great care of you for every check in. The facility is spotless clean and the folks in class are nice, friendly and supportive. This is my go to gym in Clayton area for conditioning workouts.
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September 2022 by Christina Wong
Been coming to this location since before the pandemic. I love the staff here. The workouts are great! They change it up every day and it always gets my heart pumping! On a side note, any time I have an injury, or there's a move that's too difficult, the trainer will always assist in modifying any move. This way, even though you're not lifting heavy, you will still get sweaty!
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September 2022 by Denise Milosevich
Great energy! New coaches and NEW GM- Anthony! He is energized, supportive, and keeps you on your toes. The whole Concord Orange Theory team are committed to stay open and keep us all safe during COVID. They are all dedicated to the Orange Theory mission to give you the BEST workout!
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July 2022 by Lavette T.
Awesomeness!! Love Orange. The only place that kept me motivated and I can see my results!
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June 2022 by Matt Morgan
I love that I just have to show up and the coach tells me what to do. I wouldn't push as hard or be as disciplined without that motivation. OTF has changed my life for the better.
