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February 2024 by R Y
I've unfortunately had the misfortune of getting into an accident for 3 consecutive years. I've always gone to Crash Champion each time. They are very efficient and clear in communicating everything even though they get extremely busy.
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February 2024 by Ron Hogan Drywall
Hey Everybody, I just had my work truck put in the shop. It looks great absolutely no complaints at all. The work looks great and JAMES is just great and professional. James knew I needed my work truck so he helped me out by expediting the process. Thank you Crash Champions you guys are awesome.
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January 2024 by MJ Modified
James was very kind and awesome! I was frustrated from my car being hit but they provided such great service, I felt so much better. They made the whole situation easier. They communicated efficiently and just overall did a wonderful job. My car looked great! Thank you!-Mary
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January 2024 by colleen abney
Good experience with Crash Champions on Via De Mercados, the staff were very professional. Karen Juarez was great, so pleasant and attentive, the communication was frequent and the work was completed early. Highly recommended.
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September 2023 by jim guida
Professional and courteous.
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August 2023 by CIC COMPANY
These people are incompetent to get parts from dealership, it took them two month to handle the side panel. At the end we were told to look for a different commercial body shop. Even after the shop manager (Caren or Karen her name) has promised to take the matter into her hands. If you're incapable to do the job, don't even start and waste customers time!Not so much of a "Champion"Very disappointed!Bay Auto Body took care of my van.???
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August 2023 by Google user
These people are incompetent to get parts from dealership, it took them two month to handle the side panel. At the end we were told to look for a different commercial body shop. Even after the shop manager (Caren or Karen her name) has promised to take the matter into her hands. If you're incapable to do the job, don't even start and waste customers time! Not so much of a \\\"Champion\\\" Very disappointed! Bay Auto Body took care of my van.???
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March 2023 by Jason Kolinsky
Nino was my Customer Service Agent he was the best. Excellent Service provided.
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February 2023 by Robert Berry
BEWARE!!!!!! This crew lost part of my car. Yep, lost it. Then, the management didn't aeven make an offer to replace the lost part. They were both arrogant and incompetent. They looked around the business property for my missing part, and decided "somebody must have thrown it away. VIOLATIKON OF CALIFORNIA LAW. ..If you are smart, you will--TAKE YOUR BUSINESS ELSEWHERE!
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December 2022 by Sharita Peacock
Mercury insurance referred me to them. I took my car there Aug 19th 2022 it is now Dec 1st 2022 and I still have not received my car back. They claim parts are on back order. Customer service rep gives me the run around every time I call. When ever I ask to speakTo the manager she says he’s on lunch or the other line and I will receive a call back and I never do. Do not take your car here! Warning ⚠️Services: Body & Trim
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October 2022 by Mark T.
I've trusted Mike Rose Autobody for over 20 years. They used to do exceptional work. Now they've been bought out by Crash Champions. I got a message that my car was done, went to pick up, lo and behold, the damage was NOT repaired. I was dumbfounded. The girl at the desk had no idea what was happening and couldn't answer my question on why the work wasn't done. All she could say was, "There was no order put in". I had the estimate in my hand. All she could do was shrug her shoulders and say, "I'm new". Thank God Alphonso is still there, he came out and straightened her out, helped guide her through the process, to which she appeared to be oblivious. They've had my car for over two weeks, (after trying to get an appointment for over a month), and now I have to wait again. I hope Mike is enjoying playing gold somewhere after selling out. Now I have to find another competent shop for my bumps and bruises. So sad. Very sad. Another one bites the dust..
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September 2022 by Deborah Burdette
Great experience, very professional and courteous servicePrompt and efficient, I would highly recommend Mikes for repairs, my car looks good as new!Service: General repairs & maintenance
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August 2022 by Diane H.
My car spent two weeks there and not one thing was done Worst shop ever my car is still not fixed and I have to tow it elsewhere now
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August 2022 by Vivian A.
We took our car there out of recommendation from the insurance company. The appointment just to get our car in took one month! Then to actually check our car and tell us that it needed to be totaled took 3 weeks! We kept calling during all this time trying to get a straight answer but they just brushed us off. Unacceptable!
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August 2022 by Carla Dasovich
The women that work the front desk the lady with the braids and the lady with the white short hair were rude and condescending on the phone and in person. My vehicle was supposed to be there for three days and on the eighth day after I called they hadn’t even looked at my vehicle to diagnose exactly what repairs need to be made. Communication was nil. Would never recommend Mike’s Auto Body to anyone that I know for auto repair. The worst experience I’ve ever had.Service: General repairs & maintenance
