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January 2024 by José Campos
A good place to make your telephone payments, they serve you in Spanish, very friendly, good customer service
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November 2023 by Ileen Blanco
Assad helped me transfer from Verizon to Metro. I had previously gone to this location to ask how I could transfer and Assad was the same person that told me what my steps were. I did what needed to be done on my end and today, I finally stopped in. He was knowledgeable, friendly, and helpful. Oh, and he speaks Spanish for those needing assistance in Spanish.Thank you, Assad!
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July 2023 by Julia Franzen
They were buttheads about getting me a service, directing me to the website though i have had better experiences at other shops.
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February 2023 by Nima Khani
There was a young hispanic male (kinda big) kid working here and when I asked him to sign me up for the 40$ monthly plan he refused and said the system does not allow him. Then I asked for promotion on phones and he said he doesn't know anything, unless you wanna pay full price and buy their most expensive line and phone with zero promotion this kid helps. This is hilarious customer service that only commission making deals are allowed. hope the owner sees this review because that made me go to different cellular company
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November 2022 by N
Thank you Nancy for helping me back in September with my phone. Very helpful and made my day.
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November 2022 by naomi jones
Thank you Nancy for helping me back in September with my phone. Very helpful and made my day.
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October 2022 by Brian j Hope
Finely i found a good metro with great serv. Ive had alot of trouble with the one in mtz an just on the same day i had a I had a terrible time with the monument. Metro storethe two girls that work their I have always been thoroughly mean with me. Only went there cause it is where I live, so I went there, but they're trying to double charge me and this gentleman here this metro store was absolutely fantastic. It was refreashing to see someone that knows how to act and to treat people with respect. Having been in the same kind of busins long ago its almost hard to find a young person with good upbringing abd just bright. So if you use metro yourself save yourself some greef and go here, because there are an honest store. And the other ones in this area are not. This phone im typing on i was told by those girls at the monument metro that it was broken and it was not just had something on that needed to be tutnd off. I ended up spending a lot of money for no reason and i had insureance but never got my new phone like they told me. I will go here for now on good job. The poor kid that was trying to help me at monunent would do good here he was not trying anything and was doing fine until the mng. Girl butted in emberrasing him . May be this store will pick him up those girls usly are alone. So his time is limeted im sure. I could tell by the way the were treating him. Anyway great job at 7ish by the young man at this metro store so glad i fond a good one
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October 2022 by James, Brian Hope
Finely i found a good metro with great serv. Ive had alot of trouble with the one in mtz an just on the same day i had a I had a terrible time with the monument. Metro storethe two girls that work their I have always been thoroughly mean with me. Only went there cause it is where I live, so I went there, but they're trying to double charge me and this gentleman here this metro store was absolutely fantastic. It was refreashing to see someone that knows how to act and to treat people with respect. Having been in the same kind of busins long ago its almost hard to find a young person with good upbringing abd just bright. So if you use metro yourself save yourself some greef and go here, because there are an honest store. And the other ones in this area are not. This phone im typing on i was told by those girls at the monument metro that it was broken and it was not just had something on that needed to be tutnd off. I ended up spending a lot of money for no reason and i had insureance but never got my new phone like they told me. I will go here for now on good job. The poor kid that was trying to help me at monunent would do good here he was not trying anything and was doing fine until the mng. Girl butted in emberrasing him . May be this store will pick him up those girls usly are alone. So his time is limeted im sure. I could tell by the way the were treating him. Anyway great job at 7ish by the young man at this metro store so glad i fond a good one
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September 2022 by Maria Redor
Muy was so nice he fixed my phone and removed the bugs I'm so happy very accommodating.
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April 2022 by Nollie M.
If there's a ZERO rating, I'll give it a ZERO. Terrible and rude service. Charged $22 for moving sim card from to another phone. Wouldn't transfer data. BAD!
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February 2022 by Erik Vazquez
Got my new phone here so excited ?
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September 2021 by Shannin
Just went in to clean my freebie from T-Mobile Tuesday yesterday and met rep who went by "g". My visit was very short but a great customer extension of kindness was in the air, so yay! Been a long time to know supporter and once again they don't disappoint! Thank you TMO.
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June 2020 by Stacey Oliver
I went here to get my phone fixed and it was affordable and went perfectly! Also got a cute case :)
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February 2020 by Amin A.
If it wasn't because of joe this store would have got 1 star , called to see if they have an iPhone 11 pro in blk color and the person over the phone said yes so I had my wife drive from Fairefield to go and get the phone and when she got there they said that don't have it and they heard me wrong over the phone so the manager joe took over and said that he will locate one and we can pick it up the next day which he located it and exchanged it for the right color phone that my wife wanted ,,,, thanks joe keep up the good work
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November 2019 by Jared W.
wish I could give a zero Stars this business sucks even apologize on my last Yelp review and I went in there to talk to them cuz he's made it sound like they're going to work with me and they still dog me basically I bought a phone and I got two months service with the phone prepaid and the employee told me basically if I went home and I didn't have a good signal because I was sure I didn't have a good signal for T-Mobile miles is it then give me this thing I plug into the wall and it gave me a better signal so not to worry but it looked on the map like it work was going to be a very good signal. I showed up at my house and I all the sudden have service I still don't have service at home and I went back to talk to these people and they did nothing to help me even though they made it sound like it in the response on the Yelp review of people are rip-offs don't do it trust me
