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“Ty was infinitely patient with my husband and me when we were buying a mattress. He was knowledgeable, kind, and explained all the nuance of each and every mattress. He allowed us to try them repeatedly until we found just the right one. The delivery and set up/take away was seamless. Ty also gave us a great deal which we appreciated. Highly recommend.”
“We have purchased some furniture here and had a very good experience. Some fun pieces, big showroom and a little something for everyone. The people that work here are very attentive and helpful when you are purchasing or if you are undecided.
The 4 ⭐ review is more for how annoying it can be when you just want to look around uninterrupted... Salespeople can be too invasive and I'm assuming due to commission. In the last three visits here, we were bombarded with too many questions that just continue to ruin the experience of looking around. Even when you say, "No thanks, I've been here before. Just looking around".
It's becoming a hassle to want to walk into your store and browse.”
“Bought a table from their showroom, as shown as it was cheaper. No scratches when we inspected, their staff delivered it, and installed it with no issues.
This is a family owned business. We decided to walk in here and just browse weeks prior to purchasing, and their prices and products did not disappoint. We walked in here on a Saturday about 10 minutes prior to closing, and they were in no rush to get us out of the door. Will continue to use them for future purchases.”
“Friendly, informative, good prices. Delivery crew was spectacular, even helped me rearrange the living room when they dropped off the sectional we ordered. Only reason I'm not giving 5 stars is they can be hard to reach on the phone if you need to speak to someone.”
“Was worried about hard sales pitch when entering a mattress/bed store but was pleasantly surprised by the staff here. They were informative & attentive without hovering while we looked around. Let us take the time & ask questions to figure out what we really wanted and needed. We went in with an idea of what we wanted and actually learned what would be a better fit for us! Highly recommend Sleep Number @ The Veranda.”
11AM - 6:30PM
1680 Willow Pass Rd suite A, Concord
Mattress Stores
“I recently had the pleasure of shopping over there and I must say, it was an exceptional experience from start to finish. The moment I walked in, I was greeted warmly by knowledgeable staff who were eager to assist without being pushy—a rare find in retail these days.”
“I appreciated the fact that there was absolutely no pressure. I was free to just wander the store at my own pace. There were sales people throughout if I would have had questions but no one hovering. Michael was the first person to greet me at the door. Just said to ask for him if I had questions….which I did. He was very helpful and kind and I will soon have new furniture in my home.”
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“I was thoroughly impressed with the customer service I received at the Mattress Firm in Concord. Jason was very personable and knowledgeable on all the different mattress options and with his help I was able to make a decision on a mattress. Jason was able to thoroughly answer all my questions related to mattresses and bed frames. The store is also great as you can try out the mattresses before you buy and the sales reps can answer any questions you may have.”