Lids in Concord is a popular destination for hat enthusiasts, offering a vast selection of officially licensed MLB, NBA, NFL, NHL, and NCAA gear. The store features a variety of styles, including fitted, snapbacks, dad hats, flex fits, and knits from top brands like New Era, Nike, and Adidas. Lids also provides a Custom Lids section where customers can design personalized hats for teams like the San Francisco Giants and Golden State Warriors. Customers have praised the exceptional customer service at Lids, highlighting the helpfulness of the staff, particularly in the embroidery area. Visitors have shared positive experiences while customizing hats, noting that the staff is patient and willing to assist, even during closing hours. However, some reviews mention that prices can be quite high, with hats costing around $50, which may deter budget-conscious shoppers. Despite the higher prices, many customers appreciate the quality of the hats, especially those from brands like Mitchell & Ness. In some cases, shoppers have found that custom designs in-store can be more affordable than those ordered online, making Lids a worthwhile option for those looking to create unique headwear. Overall, Lids is well-regarded for its variety, quality, and customer service, making it a go-to spot for hat lovers.
S/O to my people at LIDS at the Concord mall for their GREAT customer service as well as providing my niece with a Fire custome snapback!!!! S/0 to my man's Dustin and Maddy!!!! Love
June 2024
S/O to my people at LIDS at the Concord mall for their GREAT customer service as well as providing my niece with a Fire custome snapback!!!! S/0 to my man's Dustin and Maddy!!!! Love
September 2022
Crazy expensive. It's like none of it is for the customers anymore. It's all for them. They don't have 20 employees 1 is all there paying. 50$ for a hat.
