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March 2024 by Alex Valenzuela
My tire had a puncture on the sidewall. Thanks to warranty, I was able to get a new tire although pro-rated. They tell what you need and don't try to upsell you. Service was great.
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March 2024 by x factor
Friendly staff, quick service
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December 2023 by Walter Hillier
Had a noon appointment today and arrived a little early. Gave the associate behind the desk my keys and sat down to wait. I needed to pickup my child at 1:30 so when I noticed my car was still in the parking lot at 12:40 untouched I told the same person I gave my keys to that I need to pickup my child soon and so he asked me if I wanted to come back later? Told him I couldn’t then he asked me if I wanted to make an appointment another day and that simply set me off. Told him no, they had already wasted enough of my …… time. Been a customer for my last 5 cars but can’t handle that level of service. People actually have real lives and commitments and so imo it you can’t reasonable service a vehicle based on an appointment call or at least let them know when they arrive.
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December 2023 by Marty F.
They were friendly, and replace my battery within a couple of hours, however... The battery they installed was almost a year and a half old, it seems to be on the low side for voltage measurements. Of course they test it and say it's good, but I don't think an old battery is a good idea, unless it's discounted which this wasn't.
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October 2023 by Michael “Mooner” Savinovich
I had an alignment check done on my dodge ram fifteen hundred. They said my alignment was inspect and there was no charge. I'll be back
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October 2023 by Nancy Coffee
Excellent customer service. Affordable tires that come with an amazing warranty. Honest and straightforward technicians.
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September 2023 by Leslie Gilbertson
Love this shop. They are so nice and generous with their help and advice. Today they fixed my flat tire for free?
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August 2023 by Keith Robinson
Staff was friendly, and they were able to patch my tire free of charge. Wait was a little longer than anticipated, but it was still reasonable and they got me out of a jam. Highly recommend!
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July 2023 by zack isosaki
We checked in in the afternoon to simply look at a low tire on our trailer. It's been almost 3 hours of waiting so far. Pretty disappointing considering every other les schwab has had excellent turnaround and customers service. The front desk guy hadn't even given an update...
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July 2023 by Nichele Hunt
This place took us 15 minutes before closing after we had a flat tire. Service was fast, and the employees were extremely friendly. Popcorn was good, too.
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July 2023 by J K.
I brought my car in for tire rotation. The car was returned were the emergency brake did not work. I returned back to the location three times in one day. The emergency brake still does not work correctly. I asked the mechanic why it's not working and he replied it's the best he could do. I don't understand if it's a training problem or why a billion dollar brake company can't fix an emergency brake. The real problem is the emergency brake worked fine prior to the brake inspection and tire rotation. Les Schwab returned my vehicle in worse condition.I called the Les Schwab headquarters and Joe and Scott proceeded to tell me to bring the car back in for a fourth time. Joe actually told me the emergency brake is not a problem if it isn't working. This blew my mind. Les Schwab is going down hill. I have taken my cars there for 15 years, never have I every been treated so poorly. They make the customer feel at fault and very dismissive when trying to get an explanation. Hello, Les Schwab if you need to bring your car in three times for the same service this is a reg flag!.
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July 2023 by Rebecca S.
Excellent service. Clean, nice facility. I will be back for all my tire and service needs. There was even a ride customer there and the employees handled it so beautifully. Firm, polite, even compassionate and fair. It was a master class in how to treat people, both those that are polite and those that are not. What a nice experience. I didn't expect to enjoy getting my tire fixed but this place is EXCELLENT. THANK YOU LES SCHWAB!!!
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July 2023 by Norma F.
Good advice and tire inspection! Thanks Les Schwab!General Manager came outside and checked all 6 RV tires and gave a bit of air and sent us on our way.
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June 2023 by L. C.
Very helpful and honest. The low pressure light was on in my dashboard. They filled up the tires but the light stayed on. I had an appt this morning and they looked at all of the tires. They checked the sensors and had them recalibrated as they couldn't find anything else wrong. I was told if the light comes on again after driving it an hour or so in the next week, to bring my car back. I wasn't t charged anything. This will be the place I go to from now on.
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May 2023 by Raffy Toting
I had a flat tire arriving at a hotel from out of town and this was the closest place I could go to. I had to wait at their lounge comfortably while waiting for my turn. The staff fixed my flat tire but didn't even charged me a single cent. What a service!
