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September 2023 by Lanie D.
Miriam always has a smile, from moment I walk into the office while checking in and it is always a breeze. Melissa, Mercy & Jill all treated me with kindness and are very caring. I've been coming here for years. They are super fast and are always gentle when doing my lab work. I'll be recommending this location to my family and friends. Inside John Muir hospital. Signed Liz Gonzales
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May 2023 by Eddie Korneev
The customer service is terrible. They ask you to pay for labs in advance, do not provide you with a receipt and quickly usher you in and out without answering any questions. The entire process Makes me question the competence of the team and labs. I would go somewhere else.
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May 2023 by M S
Normally they are great here. The technician that helped me this time was one of the rudest staff members I have ever encountered. Not only did she bruise my arm (never has happened in 29 years of life), she left an important blood test out of the collection causing me to worry for days only to have to go back.
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April 2023 by Sara H.
Rude and slow AF. Avoid at all costs. I came in with an 11:15 appt and didn't get out of there until past 12pm. And they accused me of not having an appt when I had the email proof.
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March 2023 by susan stevenson
Quick and friendly service
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October 2022 by Carra Lee Spain
They were great - checked in, got my test and done in 10 min. It didn't even hurt, and I hate these tests-admittedly I didn't watch her. Lol
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June 2022 by Marilyn Wan
Nice staff, fast and easy
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November 2021 by Sveta Akhunova
Bad service ever.I waited for 1 hour and got no the test.Because they needed a order from their doctor. Which no one told me before I made this appointment. Very inconvenience! Waste my time!
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March 2021 by Trudy Thompson
Great caring technicians!
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May 2020 by J B.
The lady that helped me had to poke me twice and claimed that my blood was moving slow. It would take too long and I should come back another day. I went down the other one on grant street 15 minutes later and she was able to draw my blood with no issue. I recommend skipping this location.
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October 2018 by Suada Pandza
Very skilled technician, excellent customer service too, thank you!
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May 2017 by Karen Fonseca
Very nice and professional..never had to wait too long.
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December 2016 by Betty Weber
Pretty darn bad. Kept hoping for better results after 3-4 visits. The facility is old and drab. the facility I am reviewing us across the street from the main hospital. Long waits even with appointments.