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July 2023 by Maryia P.
Really rude teens working here. The guy at the register was really condescending and disrespectful. Strange to encounter this low level of customer service at a store that sells shoes you can buy literally anywhere else. We will never be back.
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July 2023 by Amelia M.
Their shoes come dirty!! Plus, very rude teens working here, disrespecting and laughing at my disable 4 year old for dancing to a dance called "The griddy"... I will NOT be back.
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February 2023 by Chelsea L.
I went into Journeys And was immediately greeted by the team. Thankfully Kayanna came up to me and asked me if I needed any help finding anything specific. And was very urgent in going to get the shoes that I was hoping they had. When they didn't have the shoes in my size that I was looking for Eric offered to order them for me online and ship them my house for the same price I would pay in store. Amazing experience will definitely be back again, I loved al the options Kayanna brought out for me but ultimately came in for a specific style.
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February 2023 by Alyssa V.
The customer service is amazing here as soon as I walked in, everyone greeted me and made sure that I walked out with everything I needed. I went in and bought a shirt and shoes. Everyone was so attentive. It was a great experience. Thank you so much.
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February 2023 by Giovanni J.
This Journeys team is really good at creating a great and amazing environment for the customers. They're really good at caring for the people and their needs. When I went in to the store, the store manager Chelsea was quick to ask if I needed help with anything and was very helpful when it came to Doc Martens.
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September 2022 by Renee G.
Went shopping for some work shoes. I really wanted Filas and didn't think they would have them. But they did Quinci greeted me as soon as I came through the door. She asked me if she could help me. Very helpful and friendly Nevaeh also was helping they did a fantastic job. I purchased a pair of shoes. I definitely will go back .
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April 2022 by Jennifer Johnson
One of my favorite stores. Lots of staff available to help.
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April 2022 by FushonMusik
Awesome place
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December 2021 by April P
Love journeys for years! But nothing in stock today...no size 7 or 8 dr martens!!
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May 2021 by isabel grace
DO NOT WORK/SHOP HERE!!! I worked at Journeys for about two months and they fired me for calling in sick during a pandemic! They really expected me to go in and possibly get high risk people sick. The manager chooses favorites and schedules them the most leaving others with two, 4 hour shifts a week and was always forcing me to annoy the living hell out of people to get them to buy more things when they obviously weren’t interested. Literally work or shop anywhere else.
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April 2021 by Ronda Smith
Daughter found her geezeys
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February 2021 by Sara G.
Jacob was the most helpful shoe sales person I have ever met! They brought me out different shoes they thought I would like to try on based on my shoe I picked out. Jacob knew the products of the store so well I felt comfortable purchasing things from them. Keep up the great customer service!
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February 2021 by Jr G
Good place to buying your snickers all family good price and customers service thank you journey’s
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February 2021 by He’sFuckinwithmeIgot2fortyfosAK garcia
Journeys is good place
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January 2021 by Leslie I.
I went in a few weeks ago to get my son a pair of shoes or two. I was greeted nicely and right away asked if I needed some help finding anything by a young lady. I showed her the vans I wanted and asked for a size 7. She came back with a box with only one shoe in it and said "this is the last 7 we have in the store".. So I knew that the other shoe had to be the display on the shelf.. so I asked her and she confirmed it was. The display was a little dirty and you could tell it had been tried on a bunch of times so I was a little hesitant to purchase.. (especially with all of this covid stuff going on ) but I really needed the shoes and had planned on just buying and cleaning them up anyway. (vans had about an hour wait to get inside and I was in a hurry.) I asked her if they offered any kind of discount for buying a display shoe in that condition and she said "let me ask my manager". So I sat down and waited as she went to talk to the manager a few feet away from me. I could tell the manager was not pleased by this question and brought the girl helping me to the back with her.. she comes out about a minute later and says.." my manager actually found another size 7 if you want to check them out " . As I grabbed the box and looked I noticed there was no display on the shelf any more.... I asked her "so where is the display shoe" I could tell she was embarrassed and didn't want to make eye contact and said "it was put away" but it was really because, CLEARLY it was she SAME EXACT SHOE. So her manager must have told her "just tell her we found another pair she won't know the difference ". But guss what.. I DID. I just handed her the box and left. Obviously The manager thinks her customers are stupid and it's a shame because i actually liked and spent good money in this store. I planned on buying the shoes anyway but after that I wasn't giving this place any more m money. She could have just said "no" but instead they tried to trick me into buying the same ty display shoe. Used to love this store but I won't ever be coming back. #disappointed if I could give zero stars I would. The one star would be for the nice young lady greeting at the door.