Open 24 hours
1281 Franquette Ave C, Concord10AM - 8PM
5438 Ygnacio Valley Rd #50E, Concord“Camilla was great she helped solve a problem with the insurance that no other store could. She was very patient and very friendly always smiling. Its good to see that some stores still have people with great customer service.”
“Assad helped me transfer from Verizon to Metro. I had previously gone to this location to ask how I could transfer and Assad was the same person that told me what my steps were. I did what needed to be done on my end and today, I finally stopped in. He was knowledgeable, friendly, and helpful. Oh, and he speaks Spanish for those needing assistance in Spanish.Thank you, Assad!”
“I was able to switch from Sprint to Tmobile super fast and I was able to keep my same number. I wish I had gotten the name of the guy that helped me, he was great. Tmobile has a first responders discount so we're able to save a lot on our phone bill. Customer service upstairs is way better than the location downstairs.”
“Boost mobile is good. It just needs to be the first to offer top phones for cheap.
Something like this, something that will help the people and we're struggling. Seems like all of our utility bills just like nine times the regular price LOL so somebody somehow has got to cut some slack and make the cheap.”
“Astound has been very proactive and helpful in getting our difficult installation completed. The underground conduits were blocked, and they managed to get the right team to clear them in just a few days. This was really important since cell service is not strong at our new home and office.”
10AM - 7PM
2001 Diamond Blvd Suite 150, Concord“I highly recommend a visit to this store if you need help with Xfinity services. I was helped today by the nicest gentleman to resolve issues started by miscommunications with Xfinity’s online customer service. I didn’t wait at all at 6:30 pm on a weeknight, was done in 5 minutes, and got a full refund for the services given to me by mistake.”
“Ebony was excellent. She took good care of me and my wife. They had a promotion and we got some amazing deals on new phones, tablet, and home internet service. She was very knowledgeable and gave us a great customer service experience. Very pleased.”