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September 2023 by Luis A. Gomez
Customer Service driven staff.
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June 2023 by Jeremy Bedford
Gail and her team are the best around, They have taken care of all of my business vehicle insurance needs as well as personal insurance requirements for years. If you're looking for personalized insurance service and not Just being another number in the system this is the place to be! Very grateful to be a customer of theirs!
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May 2023 by Banana Momma
I cannot say enough good words about the service I receive from Gail Williams Statefarm Representative who handles all of my insurance needs. She and statefarm deserve 5 stars and then some! I find myself very fortunate to have Gail Williams as my insurance representative! THANK YOU Gail!
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May 2023 by T O
Gail is very responsive and knowledgeable. She took time answering all my questions with no pressure.
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October 2022 by Jim Edwards
Great service, great people been with them 20 years wouldn't go anywhere else.Gail and Jenna have always been so helpful and kind.Been to other insurance companies, they're the best!
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July 2022 by Debbi H.
I just can't say enough about Gail and her staff. I have always had the best customer service. Everyone is so kind, cheerful and so very helpful. I must say they have helped me out on so many things I can't go into them all. If you want the best in customer service and knowledge be sure to call their office. Thank you all for always being there to help me. Debbi Hawthorne
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March 2022 by Denise Moffatt
I have been going to Gail for years now for all of my insurance needs. She is so very helpful and I always feel very confident in all of the insurance choices I have made. With her vast knowledge and guidance, I have found what works best for me. She is always on top of any changes that may affect my policies and calls right away to let me know and to make any necessary changes if need be.
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October 2021 by Ernie Jackson
We value the excellent service we receive from the Gail WIlliams Agency. Our agent is Denise, who is phenomenal. She understands the insurance business, which give us a feeling of security and comfort. Her response is timely, thorough, efficient and professional. Overall, the level of service this agency provides in consistently exceptional. When we call the agency, the receptionist makes sure that our call is routed to the appropriate department and/or individual depending on our needs.
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October 2021 by Anthony DiPalma
We’ve been insured with Statefarm for over 10 years and Gail Williams and her team have always done their best to find us the best rate possible. We highly recommend Gail and her team to help you with all your insurance needs!
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October 2021 by Allie C
We always love working with Gail and Jenna. Both are very knowledgeable and make sure you get the best price for great coverage. Would highly recommend them to anyone!
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October 2021 by Shelley McClean
Been with State Farm since 1973 and with Gail since about 1980. Best coverage for the money and EXCELLENT service with Gail's office!
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September 2021 by Anthony D.
We've been insured with Statefarm for over 10 years and Gail Williams and her team have always done their best to find us the best rate possible. We highly recommend Gail and her team to help you with all your insurance needs!
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June 2020 by Sara S.
I always know I will be taken care of with Gail and Jenna. I have since moved away and decided to stick with them because I trust them completely. I have had things come up in the past with my mortgage company that maybe didn't seem right, were confusing, or needed action and Jenna would not only explain what was going on but would have it handled right away. These were things I thought I would have to handle on my own. Through the years I have used them for my car insurance, renters insurance, life insurance, when I needed insurance for my wedding venue, and later for our homeowners insurance. I have never once regretted it. They are the best.
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March 2020 by Monica J.
Gail Williams is the BEST agent ever!! She has really outdone herself this time! With this COVID 19 epidemic going on- State Farm is helping us out with payments!! AMAZING! Her and her staff are the best! Way to go Jenna and Jessica! You gals ROCK! Need a new insurance agent- call Gail Williams with State Farm in Concord! (She's better than Jake)
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June 2019 by Samantha L.
Yesterday I went to buy a car. I ended up finding out that I needed to have insurance in my own name. I was an added driver to my moms policy which doesn't work to buy a car when financing. I was in a pickle. We called the office number after hours and we were put in contact with Isaac who works the night phone. He was absolutely wonderful and extremely helpful. He ended up adding me as a co owner of the policy and stayed on the phone while he sent us very quickly the temporary ID card and the binder to make sure we received the email along with the dealership got the email and fax. I am so glad they have someone available to help me right away as I would not be able to purchase the vehicle and lost out on my deal. Gail helped me the next morning to make sure I had the policy I wanted with the deductible rates that were best for me and the cost. I'm glad I am with state farm and with this specific agent. Very satisfied customer!
