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January 2024 by Lucero Silva
Simply bad service in everything, I am very sorry to have dealings with Mr. Israel Martinez, very bad experience with him and his entire work team.
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October 2023 by aracely rincon
There is simply no good service for customers, communication is terrible. Trying to add another car to my policy for a month now and until today nothing they just say they are going to call you and nothingThat disappointment costumers services will be the primary ?
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May 2023 by Aguilar Jimenez
(Translated by Google) Good person ✨️.(Original)Buena persona ✨️.
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March 2023 by Manuel Perez
(Translated by Google) These people are shady and have no shame in taking your hard earned money. Go somewhere else.If you are Latino and you use DMV services, do not come here, these people will steal the money you earn with so much work. They charged me $390 to register a car but I didn't realize it until I got the title to the car.They are not ashamed to do it(Original)This people are shady and have no shame on taking your hard earned money. Go somewhere else.Si eres latino y ocupas servicios de DMV no vengas aqui esta gente te rovara el dinero que con tanto trabajo ganas. A mi me cobraron $390 por registrar un carro pero no me di cuenta hasta que me llego el titulo del carro.No les da vergüenza hacerlo
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April 2022 by Stephanie M.
I absolutely love my car insurance!! I have been with farmers since I first started driving since 2018!! Israel always has your best interest at heart and him and his team really take care of you. They are bilingual which is very convenient for those how have trouble speaking English. Not only do they provide car insurance they provide home renters insurance, life insurance, they can file your taxes, and now they sell homes as well. I just filled my taxes with them and wow!!! I got back way more than I expected, this was my first time doing my taxes with them and I'm glad I did because Israel hooked it up and helped me get a lot back. While my old tax person was barely doing the bare minimum and over charging me. In other words I found my new tax person that I know I can rely on!! They also help out people with bad driving record and sign them up to a program for bad drivers. This program allows you to pay 1/4 of what you are used to paying (a person with bad driving record). Which is great so I highly recommend anyone looking for a car insurance they can rely on and get the best deal to come here!!
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March 2022 by Briana Hernandez
Very disappointed in there customer service, I had asked for a quote for my business insurance before Dec. 25 and yet still have not received no updates or phone call from there office. I reached out 2 weeks later and the receptionists mentioned Israel should get back to me. Still to this day he has not reached out.I have experience working at an insurance company and I know what it's like to give good customer service. It should not take more than 2-3 weeks to get a quote on an existing policy, let alone give an update to your customer about what is going on. Another thing, it seems that Israel is the only one in charge of business policies. I would have not mind if another person from there office assisted in this request as well, but very disappointed. Glad I am cancelling my policy!If I could leave 0 stars, I would.
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May 2021 by Alma Rodriguez
Excellent customer service, taxes, insurance, real estate, they really know the best way to help you.Hablan español.
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December 2020 by Cesar Matias
(Translated by Google) Excellent attention(Original)Exelente atención
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July 2020 by Nataly Guevara
They increase your policy rate constantly. I've never gotten in an accident or gotten a ticket and my policy still increases constantly and they don't even inform you.
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March 2020 by Geneiveve Chambers
Pleasant people work there
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February 2020 by Casa Alfarero Stockton
(Translated by Google) Mr. Martinez is very kind, professional. God bless you.Thank you(Original)Mr. Martinez es muy amable, profesional. Dios lo bendiga.Gracias
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January 2020 by Luiz Lozano
Took care of meSpeedy service great guy!
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November 2019 by Pamela Hoover
Mr. Israel Martinez is an Amazing Consultant and Insurance Agent. I was looking for a insurance company that covered a new Commercial and Business Service that God had given me to Start. Mr Martinez informed me of the importance of starting a business the right way and instructed me on how to proceed and was able to give me the insurance that I needed for my endeavor. Excellent Service. Thank you Mr. Martinez God bless.
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November 2019 by Sal Q
I went there for quotation.I waited for help long time.,Then a lady came and asked me to follow her to her desk. While I was talking to her, she rudely passed me to the next agent.The agent I don’t know his name was okay.If you are Mexican or speak Spanish this location is good for you.The agent couldn’t provide satisfying answer to my questions. .Poor customer service
