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February 2024 by Philip Kaake
I got a loaner from Concord KIA and this place has Great customer service, very attentive and fast. Suggested I take the minivan over smaller car and couldn't have been more right.
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February 2024 by Karmen Gomez
this place is so super awesome everyone if great!
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January 2024 by Terry Tibbitts
The customer service was excellent. We were taking a trip to Tennessee and was looking for a specific vehicle. Joey and JC took the time to find us the vehicle we needed for our trip. I had a great experience with enterprise. I will use them for my future rentals when needed. Thank you so much for Taking the time to make this a great experience.
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January 2024 by Dawn Edwards
Upgraded to a great mid sized vehicle! Clean, no weird smells, fully adjustable seat. Friendly and professional staff make checking out and back in quick and efficient.
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January 2024 by F B
The customer service provide by Alejandra, Ismal, Dillon Mercer and Dylan Grant was outstanding. They all went above and beyond to make the rental of a Tesla a very positive experience.I had a very bad incident with a rental in Michigan were I was left with a vehicle that had broken down and the customer service was a nightmare in 2020. I decide not to rent from Enterprise ever again.This month I decide to give Enterprise another chance and use my point to rent a electric vehicle. The team at Concord Ave Enterprise made things right and I will be back as an Enterprise customer because of their professional attitude to help make things right for me. Thanks to the team at Concord Enterprise. I have rented many vehicles from Enterprise over 20 years.
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January 2024 by GELi Cabonce
Dillon Mercer was nice & very helpful
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January 2024 by Tammie Snyder
I had a reservation with Avis before going to Enterprise Rent-A-Car. They declined my reservation even though it was prepaid. I went to my local Enterprise Rent-A-Car (that I normally use) and they took care of me and even matched the Avis rate. I was more than pleased and will NEVER use another Car Rental agency. The staff is unmatched, friendly, approachable and knows their inventory. It was a quick process and we were on our way in no time. HIGHLY RECOMMEND. 5 Stars!!!
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January 2024 by Barbara Aldrich
I had the best time checking in. The young man Dillon or Dyllon was very helpful and nice. There's actually 3 Dillons that work there.I had the opportunity to meet all of them. They were all nice very friendly and very helpful . will rinse from them again
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January 2024 by Karen Ruff
Rented from Enterprise while my car was in the shop. They took care of everything through my insurance and even dropped me off after I returned the car. Much appreciated!
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January 2024 by Mark Lagasca
Ana was very friendly and comforting during the whole process since we had an issue with the previous enterprise location. She had ensured that she would take care of our rental and get us going right away. Her explanation was thorough and informative. We had a genuine discussion of issues that arise and made it very relatable easing any further doubt. She had also offered that I maybe be able to return the vehicle to a closer location for better experience and comfort. She has gone above and beyond what customer service experience. She values her customers and makes it very easy for me to return and rent from this location. This team also had made a follow up phone call from Dillon Mercer making sure it was smooth sailing just very appreciative of their efforts and show they care for quality in service at the highest level.
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January 2024 by Mary Bettencourt
Awesome staff. Biruk and Jaylyn were incredibly helpful when it came to choosing, test driving, and buying my used car. I realized after taking it home there was a taillight issue, so I took it back the next day and Marquis was able to set me up with free repair work that day. The whole team was great.
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January 2024 by Susan Banker
Everything went extremely well. I however left important items in my car and could not immediately get out to Concord. I spoke with a wonderful professional woman named Vickie and she was going to mail the items. However, a few days later a gentleman arrive at our house and delivered them! Now that's 5 star service!
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January 2024 by Eric Riddell
As always I had great customer service and will come back in the future. I’ve been renting from enterprise for almost 20 yrs and I don’t go anywhere else. Joey in concord ca was awesome!
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January 2024 by Jessica Schiller
Amazing customer service. Very nice staff, especially Vicky (I hope I spelled it right). This was my first time renting a car and everyone made it an enjoyable and easy experience!
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January 2024 by Monica Hernandez
Nice and quick service and very professional. I will use again.
