“The employee named Dom was extremely professional and offered helped me tremendously. He also seemed to have a lot of experience at the position he’s in. Highly recommend him for a management position if one ever opens up. Very polite, informative, and thorough.”
10AM - 8PM
5438 Ygnacio Valley Rd #50E, Concord“Ebony was excellent. She took good care of me and my wife. They had a promotion and we got some amazing deals on new phones, tablet, and home internet service. She was very knowledgeable and gave us a great customer service experience. Very pleased.”
“Camilla was great she helped solve a problem with the insurance that no other store could. She was very patient and very friendly always smiling. Its good to see that some stores still have people with great customer service.”
“Assad helped me transfer from Verizon to Metro. I had previously gone to this location to ask how I could transfer and Assad was the same person that told me what my steps were. I did what needed to be done on my end and today, I finally stopped in. He was knowledgeable, friendly, and helpful. Oh, and he speaks Spanish for those needing assistance in Spanish.Thank you, Assad!”
“I was able to switch from Sprint to Tmobile super fast and I was able to keep my same number. I wish I had gotten the name of the guy that helped me, he was great. Tmobile has a first responders discount so we're able to save a lot on our phone bill. Customer service upstairs is way better than the location downstairs.”
10AM - 8PM
1803 Monument Blvd Ste 3-B, Concord“I want to give a shout out to Cynthia for her extraordinary dedication to her work! January 6th, I walked into the store, to take a number in line. The line was out the door, and of course I was in a rush to attend a class. I asked the customers in front of me to hold my place in line, and shopped Nextdoor. When I came back, I was next in line. Cynthia is an amazingly patient employee with incredible ability to multi-task. She was all alone working the crowd. Once I reached my place at the counter, she happily worked on my phone along with TWO other phones simultaneously. Cynthia goes above and beyond her responsibilities. Your company is blessed to have such a hard working girl! Give this girl a raise. Best of all, I wasn't late for the class I needed to attend across town. I'm so grateful for her diligence.”
11AM - 8PM
1 Sun Valley Mall, Concord“I bought a Samsung 22+ case for my new phone on 12/4. Went home to put it on and it was broken. I went in today 12/5 to return. There was a women who said she didn't sell it to me and accused me of getting upset when she blamed me and refused to give me a refund. DO NOT BUY FROM THIS PLACE THEY ARE RUDE SCAM ARTISTS”
Open 24 hours
1097 Mohr Ln, Concord“Satwinder is the most friendly cashier I ever seenShe is very helpful and goes above and beyond to make sure customers get what they need to store is always fully stocked and it’s really convenience for me my friends and my family to go there, especially with the biggest smile from their employees”
Open 24 hours
4601 Clayton Rd, Concord“I used to hang out here as a kid afterschool Drink Jolt, eat burgers, and be a nuisance...lol and they never made us leave. I came back after being gone for 28 years and WOW! Its like time stood still some of the product changed but overall the shop was about the same! The people working must have thought I was a nut and I got permission to just hang out again for a bit it was nice. It was nostalgic as well and bless them for being still so kind. I will always love this store”
Open 24 hours
1500 Kirker Pass Rd, Concord“One of the best staff, I've had an opportunity to hang out with. I'm in at 3:30 a.m. every morning. They are always there and ready to go. Appreciate them very much.”
Open 24 hours
2455 Olivera Rd, Concord“The staff was incredible. I was having a difficult morning and it was extremely cold outside so I was anxious to have some coffee. The coffee was hot, fresh and the clerk reminded to use my app. And I'm glad I did ...with all my accumulated points my coffee was free, I also had free donuts and a free bag of chips. Thank goodness the clerk was so attentive and so very down to earth friendly. Not the cheesy fake friendly but the genuine honest friendly. I left the store in a way better state of mind than when I entered. KINDNESS saves life's.”
Open 24 hours
2995 Monument Blvd, Concord“I almost never stop in this 7-11 because it's not very convenient to my house, but I've been here 3 times recently while at different friend's houses nearby. The employees have been really nice each time. The outside could use a little cleaning up, it's often littered with trash, but that's probably not any fault of theirs, and I'm guessing that kind of comes with the neighborhood. Inside has been clean and well-stocked each time I've been in though, and that's what matters.”
Open 24 hours
1611 Monument Blvd, Concord“This 7-Eleven location is very close to me, by location but also because of the people that run it. This is similar to any 7-Eleven but the people here are all so nice. I come here pretty often for a snack, ice cream for the wife, or even yogurt for our son. It's always fun to come here to grab a lotto tickets and a beer after work. The staff here really makes you feel like you're at home, they're always so smiley patient with all of the customers. They are always stocking the store and making sure that the everything is clean. I've never had a bad experience here, and I seem to always show up at least once a week. Stop by if you are in the need for a cold drink or a snack. The people here sure make it a pleasant experience. They have a huge selection of items and are open early morning to late night.”
9:30AM - 7:30PM
1701 Monument Blvd Ste G, Concord“This metro by tmobile store is by far the best one in the bay. They have great customer service and very friendly. Ment took care of my phone needs very quickly and took my frustration to a smile in minutes. He went the extra mile to make me happy and deserves 5 stars.”
Open 24 hours
1096 Oak Grove Rd, Concord“This is my go-to 7-Eleven. There are 3 other 7-Eleven stores that are all less than a mile from here and they're all ironically located on the same street. I've been to all of them at some point, but I prefer to frequent this location. The store is always clean and there's always ample parking here. The associates have always been friendly and helpful. It's crazy to read the low reviews about how terrible the service is. I mean... I don't frequent this spot heavy, but I've never had a problem with the service. It's a 7-Eleven, so you pretty much know what to expect as far as supplies and inventory. I basically stop here when I need something quick and don't feel like waiting in the long lines at the grocery store. Or when I'm having some crazy candy and/or junk food craving that I must satisfy (which is actually few and far between these days). Prices aren't the cheapest, but for the convenience factor, it does the deed for me. Stopped by the other day because I wanted some coconut water since it's been hawt AF out here lately, and they carry my favorite brand (Vita). While I was in there, the sour gummy worms started calling my name. They were staring me some in the candy aisle, so I HAD get them. You know... dem cravings. Heeeey, don't judge me! You know you like them too! (Wink wink). The associate was fast and friendly as always. I know it's just a 7-Eleven but I'm grateful to have this particular location nearby. It stands out above the rest for me.”
6AM - 12AM
4101 Concord Blvd, Concord“We dropped in after a concert at the Concord Pavilion for water and snacks. This 7-Eleven has a gas station. Store was clean and well stocked. Staff was friendly.Thanks for being open,Janet & David”
“My wife and I both needed new phones. Yiikees!!! Lucky for us, when we went in a couple of evenings ago, the store was very slow (we were literally the ONLY customers) and Mohammed, the nice gentleman who served us, took the time to help us with EVERYTHING we needed without rushing us, or making us feel stupid! LOL! We all know how complicated even the "simplest" of smart phone can be today, so it's real refreshing when someone like Mohammed can do his job so well, and with such a good attitude! Thank you Mohammed...I'm going to drop off a gift card for the Cheesesteak Shop for you this week...promise! By the way, we are both super-happy with our new phones.”