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March 2024 by Hong N.
Jim is a saint. I had a hard time looking for a last minute place to do a tire rotation and balance, in addition to checking out why the car is vibrating at low speed. When I came into Discount Tires, Jim did not turn me away. Jim was kind, responsive, and always checked with me before he had the mechanics work on the car. Super patient with me and told me to relax. Just what I needed after a long day. Thanks for the swift service.
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March 2024 by Matteo B.
Never had a better experience fixing up my car. Have come here twice now and both times I've gotten fast honest service. Really can't stress this enough, if you're local this is the spot to go to. Very friendly staff running a great business. Matteo and the mechanic who helped me today are the best. Will be back.
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February 2024 by Kang-Chi Lin
My mechanic recommend to go to The Discount Tire for my new tires alignment. The owner, Jim, was so friendly and honest. The technician texted me the photos showing the work done.There is no need to make an appointment for alignment. They completed the work while I was waiting. With some extra cost, they offered life time free alignment, rotation and balance.
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July 2023 by J C
This place is amazing! We were renting an RV in the area and had an issue with the tire. The RV owners sent us here to get it replaced. They got us in quickly and had it done by the time we got back from picking up groceries for our trip. Wonderful customer service!
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July 2023 by Vicky Mannel
I come to Jimmy for all my tire needs he's Fair he's trustworthy he's also a Christian he's always up front and knowledgeable great customer service thanks Jimmy for all you do for your customers I love my new tires ???????
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May 2023 by Daniel Lado
Prices are very competive and sales reps are awesome. Definitely coming back as a customer.
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April 2023 by Maria Z. Salinas
Excelente service. You can trust them to do an honest job. Good prices. We have all vehicles serviced there. We have 5 vehicles, which include an RV.
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April 2023 by Richard Poor
Great staff friendly service , i came for an emergency tire on my way to work they helped me out no problem !!!
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February 2023 by Edward D.
Great people great price great quality service. It's uplifting to come across a business that is honorable especially in the automotive industry. I think the owners name is Jim and he must be a wonderful guy.
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February 2023 by JARED BUTLER
SHOPPED AROUND NORTHERN CALIFORNIA FOR A SET OF Tires FOR A MBZ 2008 SPORT MODEL THAT REQUIRES TWO SETS OF DIFFERENT TIRES. DISCOUNT HAD THE EXACT SET IN THE SAME BRAND....INSTALLED AND BALANCED TO OEM...PLUS THE PRICE THAT I PAID WAS BETTER THAN THE OTHER BIG BRAND COMPANIES..??
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January 2023 by Matt I.
Great service! Tires, brakes alignment very happy with all services completed. Will be back with other vehicles.
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January 2023 by Erica Paulsen
I wish I could give Discount Tire 100 stars. I came in yesterday with a screw in my tire, Jim said he could get me back on the road with no problems, and the wait time was short. When we discussed my car individually, before beginning the work, Jim said I had two options. He explained to me that he could get me back on the road with the tires I had, but he also let me know my tires were roughly 5 years old (I bought this car in October). With a heavy rainstorm coming, I decided the best thing to do would be to get new tires. He let me know I might need an alignment, but he would let me know. Jim then ubered me to work (by 9:30a when I arrived at the shop at 8:30a). Halfway through the day Jim sent me text showing how bad the alignment was on my car (I would have believed him either way!) and I gave him the go ahead on my alignment job, I returned at 5:15p after work to my brand new tires and alignment, for cheaper than JUST TIRES I bought last year (same type of car, that was totaled). Highly recommend!!!
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January 2023 by Erica P.
I wish I could give Discount Tire 100 stars. I came in yesterday with a screw in my tire, Jim said he could get me back on the road with no problems, and the wait time was short. When we discussed my car individually, before beginning the work, Jim said I had two options. He explained to me that he could get me back on the road with the tires I had, but he also let me know my tires were roughly 5 years old (I bought this car in October). With a heavy rainstorm coming, I decided the best thing to do would be to get new tires. He let me know I might need an alignment, but he would let me know. Jim then ubered me to work (by 9:30a when I arrived at the shop at 8:30a). Halfway through they day Jim sent me text showing how bad the alignment was on my car (I would have believed him either way!) and I gave him the go ahead on my alignment job, I returned at 5:15p after work to my brand new tires and alignment, for cheaper than JUST TIRES I bought last year (same type of car, that was totaled). Highly recommend!!!
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November 2022 by Leighton Hinkley
These guys are GREAT!! Super fast, incredibly affordable and very friendly. All the staff is knowledgeable and honest--shout out to Alex for being extra cool. Family owned and been around a long time, I drive 40 miles just to have them work on my car. I worked in the automotive industry for 15 years and to find a shop you can trust like this is truly unique. Couldn't recommend any higher.
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November 2022 by Tamara M.
I rolled in just as the shop was closing-they were literally turning off lights, etc. This was the Wed. night before Thanksgiving. The 2 men closing up actually came out to my car to ask what they could do for me! I was a bit embarrassed showing up at the very last minute of their day, and asked when they would be open again. They took one look at the big bubble on my tire, and immediately started to work looking for a tire that would fit, so that on Thanksgiving I could drive to visit family-their words! And furthermore, at no charge! There was no pressure to buy a new tire at all. They were just nice enough to help me out with my problem. I was astonished when they put on another (good) used tire, and wished me a Happy Thanksgiving!!!I DO need 2 new tires, though-both rear tires were already pretty far gone when the tennis ball size bubble popped up (I bumped a curb), so I asked for a price quote. The cheapest tires I've ever been able to find for my SUV were over $200 apiece before taxes, warranty, etc. Alex found me a great set of new tires with a decent warranty for $150.00 each. With the time spent ordering, I believe all 3 staff members-Alex, Mateo, and Melissa stayed over a half hour past closing time. Even so, they had the nicest, friendliest, and most professional attitude I've seen in a long time. They treated me like their only-and best-customer! These guys should teach seminars on customer service-the world would be a much calmer, happier place! And we'd all have more cash in our pockets, too.
