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November 2023 by Paul N.
Tim was wonderful. He went over and beyond for us. He couldn't be more satisfied. It's so refreshing dealing with someone that takes pride in their work. Thanks again.
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August 2023 by Erica P.
Tim replaced our screen doors, adjusted our sliding glass doors (he suggested it and I didn't know it was possible), and replaced one of our closet doors. He was great and super knowledgeable. Nick the owner was also very responsive, which I greatly appreciate. Would work with them again.
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August 2023 by Charles S.
Tim showed up on time to repair my sliding patio door. It was not an easy job because the dual panel glass door is heavy and the replacement rollers are difficult to find. I'm handy but I hesitate to take on this repair project myself. Somehow he got the replacement parts ready in his truck and installed them in 2 hours. Now the door is sliding smoothly like new. Reasonable cost. Would call Tim again for future repairs.
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August 2023 by Neicy W.
Tim Ellis is the best!! I needed window screens put in my 3 bedrooms and also on my patio door, Tim came to measure all 4 and also did the installation. Very professional, great work ethic and didn't take long to do anything. I will definitely refer him to my family & friends. Now Nick seemed to be too busy to follow through on things, I had to keep calling him for updates and confirmation, not a good look.
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August 2023 by Sylvia Sum
I have had two separate stellar experiences with Diablo Custom Screen & Glass. Both times, the service was friendly, thorough, and fast. The first time, I had to have my back door glass replaced. They came out promptly to measure everything and replaced the glass quickly. The second time, I had to have my sliding door re-screened due to damage by some squirrels. Nick advised me to get some stainless steel mesh, which is much sturdier than the regular screen. It works well and also looks great. I will use them again in the future.
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August 2023 by Lawrence Pines
One-man show. A very unfriendly, hostile guy. His prices are through the roof for screen or for glass replacement or repair.I compared with other providers in the county, without a doubt he is the highest priced.I called for a small glass replacement, and had to call back three times to get a price. He just ignored repeated polite requests, finally just seemed to come up with a number that was double or triple other suppliers like All American Glass.And on the screen replacement, his price was even higher with Anderson for an OEM screen replacement with shipping. Don’t waste your time.
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August 2023 by Larry P.
One-man show. Nick is a very unfriendly, hostile guy. His prices are through the roof for screen or for glass replacement or repair.I compared with other providers in the county, without a doubt he is the highest priced.I called for a small glass replacement, and had to call back three times to get a price. He just ignored repeated polite requests, finally just seemed to come up with a number that was double or triple other suppliers like All American Glass.And on the screen replacement, his price was even higher than with Andersen for an OEM screen replacement with shipping. Seriously.Don't get taken in by collusive puff-piece reviews above. Don't waste your time.
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July 2023 by Farshad A.
This review is long overdue. Nick provided a very reasonable quote for repairing our window glass (broken by a fallen branch). He was prompt and completed the work in less than an hour. A pleasure to work with.
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June 2023 by Al P.
We moved to Summerset in Brentwood 5 years ago and Riley, (our escape artist cat), immediately discovered that she could crawl under the phantom screen door at our rear patio. Since the door is a non-standard size, (36"x94") and the door frame is styrofoam covered with stucco, I couldn't find anyone to install a custom door. I finally found Diablo Screen & Door and we now have a new, "cat safe" screen door and enjoy the cross ventilation it provides. The owner, Nick, was very helpful and the installer, Tim, was meticulous beyond measure!
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June 2023 by Jeremy S.
We moved into a 20 year old house with 20 year old Milgard windows. Companies were only quoting brand new windows, some in the $7,000-$8,000 range per window! No one could do ANYTHING to help us until we found Tim at Diablo Screen & Glass. The owner Nick is really easy to work with in terms of scheduling and pricing was on the mark. Tim is a veteran of the business and he knows more tricks about these original windows than anyone in our entire neighborhood! So glad Tim came to the rescue, saved our windows and saved our budget. 16 windows repaired to our satisfaction in a day's work. 5 Starz all day long.
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April 2023 by Mark G.
I was asked by Nick to set up an appointment on 4/6/23 at 4:09pm. I responded immediately and said yes and gave him our address at 4:10pm. I set aside today for this appointment. I became a little concerned when I hadn't heard from him today confirming the time. I called him, and he seemed confused and asked if he could call me back. I said yes and in the meantime sent him the screenshot of our emails. He called back and said he had messed up and not scheduled me??? So I responded by saying I don't believe I wish to do business with him. He stated fine. So I would say don't waste an afternoon with this company.
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March 2023 by Chester Wong
My front window was recently vandalized. Double panel glass was broken.Diablo replaced the panels for me.Their installers were polite and responsive, did a good job cleaning up after the installation.Quality of material and workmanship are commendable.Thank you Nick for your helpService: Double pane window installation & replacement
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November 2022 by Miranda Wise
Scheduled appointment within a couple of days. Technician arrived on time, was professional and did a great job replacing the sliding glass screen door.Service: Window screen repair
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November 2022 by Eldar Bulyga
Ordered 3 new window screensGood price (Did not find anywhere with better pricing)Fast (Promised to finish by the next afternoon, they did it)FriendlyThe finished screens were exactly what I was looking for. Frankly just a good solid business
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November 2022 by Mary Schmidt
Always helpful...great solutions for unique situations.