CVS, a well-known pharmacy chain, has received mixed reviews from customers. While some have had unpleasant experiences with rude staff and a lack of service, others have praised the store's cleanliness, stocked shelves, and helpful employees. One customer had a positive experience, where a staff member gladly assisted in locating a hard-to-find item and provided helpful product information. In contrast, another customer was disappointed with the lack of service, as they were unable to find disposable exam gloves and felt dismissed by the pharmacy staff. However, the majority of reviews highlight the store's strengths. Customers describe the CVS as consistently clean and tidy, with shelves always stocked and the staff being friendly and helpful. The pharmacy staff, in particular, have been praised for their patience, professionalism, and willingness to go the extra mile to assist customers, even with out-of-stock medications. Overall, CVS seems to provide a mixed experience, with some customers encountering excellent service and others facing challenges. The store's strengths appear to be its cleanliness, product availability, and the dedication of its pharmacy staff.
After a very unpleasant experience a number of months ago with a rude manager, I have not returned until today for an urgent need. A staff member gladly helped us locate a hard-to-find item, retrieved another item from back-room inventory, and provided helpful product information. Today, at least, the store seemed transformed.
December 2023
This is my go to CVS. Always clean and tidy. Is open late(12am) Shelves are always stocked and I am able to get what I need. Employees are nice and always helpful.
November 2023
I cannot say enough on how wonderful the pharmacy staff is. They always go out of their way to help me, especially most recently with an out of stock medication. They patiently listened to my problems and came up with a solution. My thanks to you all. Alicia