-
July 2023 by Michelle Anaman
We stood in this store for 20 minutes and the clerk never even acknowledged us with a “I’ll be right with you”. Infuriating. I came with a friend who gets their service through Cricket and I will NEVER recommend this place
-
June 2022 by Ozzy G.
Every time I go here s*** a f****** disaster don't get cricket they're the weakest carrier I ever had. S*** this place down. The employees are bums they came to my restaurant and ran out f****** pathetic. I hope you read this you f****** bum. F*** this this place and the carrier. Metro way better and less hassle. Weakest customer service and trash in general. F*** CRICKET.
-
August 2021 by Nykiesha B.
I transferred my service from metro to cricket phone service 3months ago. I paid cash for my phone and now I'm with AT&T service and cricket says I need to have service with them for 6 months until they can unlock my phone! WTF I never heard that with my contract with them so now I am stuck with a phone that I paid cash for and can not use. I have AT&T service and now have to buy a phone. This is outrageous. They don't allow me to post unless I put at least one
-
August 2021 by Alex Alex
Nice customer service and the store clean
-
August 2021 by Roger Morales jr
Great experience to be in this store! Bryan is a great help with Google accounts.
-
August 2021 by Maria Dominguez
Clean and very organized store, the employees are very kind and friendly
-
July 2021 by Manuel Caballero
They pushed me to buy phones they not let you think wish phone is best for you they ask me all the time so you want this phone or not they not explain what the difference between phones they not even give me a paper receipt saying for covid reasons but they are able to tuch my money when I paid thanks.
-
June 2021 by Teri L.
This store ripped me off for 162.00 went in to get phone activated and was talked into getting there service. Only reason went there was because my husband's phone decided he had to dial 925 for local calls. We have Consumer Cellular thru Target. He went there an said if can't fix it exchange it, the only flip phone the had was a Cricket, so that's why we went there to get it activated a stupidity agreed to change service. When all was said and done the clerk started to put sim card back in his phone and I asked so he won't have to dial925 anymore, clerk said oh know he will still have too. I said then you did nothing for us just cancel everything,he did then refused to give refund. By the way never pay cash for anything!!!! We tried to deal with corporate customer service 5 times and got lied to with each call,last being wait till Tuesday a supervisor will call and me you at store never happened!! Then got corporate email explaining in detail and lat email said a refund would be sent to address provided that was March 29 2021 nothing. Now a Small Claims suit is filed. Now I get a email to explain in detail again my complaint. My suggestion to you don't bother with this company!!!! Sincerely TKL
-
April 2021 by Margie Winfrey
Great customer service. Brian is very knowledgable and a very good representative of your company
-
February 2021 by Joe
I got my new phone there a couple of months ago. There were two young ladies, I can't remember their names, but they were so helpful, helped me find the exact phone I was looking for. Tonight, I had a technical issue with my phone, and was in the neighborhood, stopped by, and Abraham very quickly helped me out, solved all my problems. Fantastic customer service. I'm very impressed with them. They have my highest recommendation.
-
February 2021 by Manuel Newton
Very nice young lady her name is Celina she has helped me a lot with my device every time I have a problem I always come into the store and she always helps me out very nice highly recommend her
-
February 2021 by Bella Lz
Very great customer service
-
February 2021 by Wayne Dunn
Great customer service !
-
February 2021 by Ahnaya Reed
Great serviceGreat salesmanHelped me out a lot
-
December 2020 by John Vandagriff
Store was clean, service was positive and honest. Overall it was easy and positive experience.
