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January 2024 by Joe Graham
Great experience at Concord Honda, we came in needing a new Pilot after enjoying our former Pilot for 10 years. Tisoc was very knowledgeable in explaining the differences of purchasing a used car vs leasing a new car. We decided to lease and we are more than pleased!
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January 2024 by Marie Jenkins
Very friendly and helpful staff. Price is on the high side compared to other dealers and they don't match prices unless it is from another local dealer within 20 miles. I found items cheaper from out of state Honda dealers even with shipping added.
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January 2024 by Rebekah Khoury
I had a great experience working with Ali. He was incredibly helpful and worked on getting us the best deal possible. This was my first purchase at a dealership and I was really nervous. However, the process was smooth and quicker than I expected. Ali was also very accommodating to my family as I had our two year old with us who was full of energy.
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January 2024 by David Jacquez
Sandra made sure to take care of all my concerns and treated me exceptionally well. My vehicle was in and out very quickly and I extend my appreciation to the entire team at Concord Honda. I was completely satisfied with my experience dealing with the service department.
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January 2024 by Cynthia Mulholand
Purchase of the lightly used CR-V wasa very pleasant experience. Questions were answered, a courtesy discount was given when I questioned something about the car. The personnel all the way through the purchase were very good at explaining paperwork and other issues. Glad I was able to have a good experience with such a stressful situation.
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January 2024 by darriel adkins
I was happy with the salesperson he was great and charming #1The came the loan documentation she was good, but she dropped the ball when it came to giving her the down payment she did not let me count the payment with her and I gave her too much money and she did not give me my money back on the spot. She said I had to wait two weeks I said to her I gave you this money in good faith. I am dissatisfied and will never recommend concord Honda to any one. I’m going to let yelp and the BBB know why is it gonna take two weeks to receive my money.
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January 2024 by Talia Yates
Had a great experience working with Leo Hawkins in purchasing my CR-V Hybrid. He was prompt and responsive throughout the process. Purchasing and pick up of the vehicle was smooth sailing. OTD price was commiserate with Consumer Reports recommendation. Highly recommend visiting this dealership, would definitely purchase a car from them in the future.
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January 2024 by Ekta Viz
Prabh showed kindness and patience through the entire sale. The financing team was fabulous, creative, and knowledgeable. They made me a great deal and got me into a vehicle that I truly wanted as we need big car for our family! We love our new Honda Pilot!! We loved our new car.Thank you so much for the awesome deal.
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December 2023 by King Singh
Concord Honda exceeded my expectations with their exceptional service and professionalism. The staff was knowledgeable, friendly, and took the time to understand my needs. The showroom was well-maintained, providing a comfortable environment to explore their diverse range of high-quality vehicles. The transparency in pricing and flexible financing options made the purchasing process seamless. From the initial inquiry to the final paperwork, the customer service was top-notch. I also appreciated their commitment to community engagement. Overall, Concord Honda is a dealership that prioritizes customer satisfaction, and I highly recommend it for a hassle-free and enjoyable car-buying experience.
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December 2023 by Jing Su
I recently had an outstanding experience with this car dealer. The staff was incredibly knowledgeable and friendly, guiding me through the entire process seamlessly. The selection of cars was impressive, and the quality was top-notch. The buying process was efficient, and they went above and beyond to ensure I was satisfied. I highly recommend this dealership for their exceptional service and excellent range of vehicles. Five stars all the way!
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November 2023 by albert dizon
I take back my 5 star review for Concord Honda made over a week ago and change it to 1 star.I just picked up the 2016 TESLA X (which I bought from Concord Honda about a couple of weeks ago) from TESLA in Vallejo after paying over $3200 in repairs for replacing the charging unit in the charging port which prevents the car from supercharging. Both the General Manager and the salesperson of Concord Honda assured me the vehicle is in "perfect condition" when I was buying it and that nothing was wrong with it!. They LIED!!! It was a LEMON after all.I contacted the Honda Sales department and they said there is nothing they can do to help me with the repair expense...DO NOT BUY A USED VEHICLE FROM CONCORD HONDA BY ANY MEANS !!!
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November 2023 by Carla Hayes
So happy with my new Honda. Annamarie was fantastic! She helped find the right model for me. Her friendly, open, straightforward style made me feel comfortable and confident in my purchase. 100% would go back to her for another vehicle.
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October 2023 by Tracy M.
1. I made an appointment for my car to be serviced. The service agent assigned was at lunch when I arrived. No one could do the intake of my car except the agent assigned. 2. While waiting for the parts to arrive I called to check on the status. You can only call a call center who will then send a message to the service center. When the service center called back in the afternoon they stated my car was ready that morning. Poor communication in general.
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October 2023 by Lucas N.
A few years ago I brought my Honda here because the front axles were making noise. They proceeded to sell me a sway bar, which didn't solve the problem. Should have never trusted their 'expertise', because not long after the axles broke while driving. Wasted $1300 on a sway bar, and my car was ruined. Recently I've taken my (new) car in for a similar axle issue. They had me pay for a part($500) that they didn't have in stock, and that was 3months ago. Haven't heard from them since. They also addressed a warranty for the air conditioner, said they fixed the leak but they only topped off the coolant. It stopped blowing cold air 2 weeks later. Thanks Concord Honda.
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October 2023 by Tj Burleigh
Ali was great. We had a not so great experience at a nearby EB Honda, so the courtesy of Ali, the efficacy of the whole team, the cleanliness of the facility was appreciated. No pushiness, no false promises or manipulation, just an easy transaction.
