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“It’s not our first shopping here but today was a special one. Debra made our day, she is so kind and helpful, we never were told that loyalty program gives us points so we never participated before, she told us all the details, huge thanks to her. See you again many times!”
“I love this Old Navy. I had a bad experience at another and started coming here, this is my favorite by far! The workers are awesome and knowledgeable. VALERIA assisted me and my family with superb customer service! She really is a great face for Old Navy and needs to be promoted! Awesome can do attitude with a smile! I'll look for her when I shop, I feel spoiled!”
“I have been a loyal shopper here for quite some time and it never ceases to amaze me with an exceptional value and selection. Ross offers brand name clothes shoes home goods and more at significant discount prices it's a fantastic place to find items without breaking the bank. Wide variety of varieties of products available is impressive you can find anything from clothing for all ages and sizes to home decor shoes accessories. The consistently changing inventory makes you feel like a treasure hunt. If you're looking for affordability and a bit of thrill in your shopping trips it's a place to go.”
“This Old Navy at THIS LOCATION is one of my very favorite places to shop in this area. More than all the other Old Navy's in the East Bay. This is my first go-to for clothes. Well stocked, well defined areas for kids, women, men, accessories etc. Their brand and styles are great, but not too "out there" or boring. I would say clothes are fun and practical. Value is important - Old Navy clothes wear and wash well...but the time they wear out, the style is out of trend anyway. Clean, bright, safe and no crime worries. Not hectic like at Veranda. Always the best customer service here!”
“Very neat, well thought out
Assortment, friendly, helpful
and motivated staff. Barrier-free access, disabled parking, good value for money.
Several visits that were worth it.”
“the store look very clean and its sad to see mariah leave, even with her leaving she still provides a good amount of customer service and cares well about others, the store will be missing a great piece my her leaving”
“All Uniqlo stores are an excellent look inside and outside. This one in Sunvalley Shopping Center is no exception. The store is spotless. All merchandise is very well displayed. Shopping in Uniqlo is an enjoyment! The store layout is pretty much the same as before the pandemic. The clothing they carry is similar to a few years ago. They're mostly very simple and comfortable designs. One of the significant differences between pre-pandemic and post-pandemic is the prices. The price of most of the items is higher than before. Also, they have way fewer items on sale and almost have nothing on clearance anymore! No more bargain items now! I still like comfortable clothes from Uniqlo. But I don't have to motivation to shop in the store anymore without the bargain items! Lol!”
“Amazing customer service experience with Tatiana and Pearlishia today. Haven’t shopped here in a few years and misunderstood the new rules regarding purchases online vs in store during a last minute purchase. Both saved the day and relieved a headache of frustrations allowing me to walk out of the store with an item I needed. Thank you again ladies!”
“Looks so clean, and a very nice place to do shopping. A lot of sale up to 60% off on clearance, upon entrance we were greeted by a nice staff in suit, unfortunately, person by the cashier is very slow asking email and stuff on the person in front of us. I'm not exaggerating but she was really slow. upon making this review another nice male staff offered to help us and added a person by the register. She's quite nice too.”
“I visit this store almost on a weekly basis to pick up my niece, so thought I could give it a review. It's located on the upper floor, right behind the elevator so the location is very convenient. Collection and style: a few years ago, it was a great choice, but now the items look too similar and are too expensive, especially when there is Uniqlo in the same mall where you can find much higher quality clothes for a more affordable price. Services: The store itself is clean and well-kept, and the employees are nice. I notice a lot of students working part-time throughout the summer, so they may have missed or misunderstood your question. As long as they're willing to check and get back to us, I'm fine with that. I only go here if I can't find what I'm searching for elsewhere, and that's generally jeans. One thing to keep in mind: Don't use curbside pickup (or at least right now). Their system does not handle it very well. I used it once and had to walk to the store after waiting 30 minutes for a curbside, so I know how slow their system is. No one called to let me know that they missed the order when it appeared on the system.”
“I really like the selection for every age - adults, youth, and children. This store is nicely lit, the clothing is reasonably priced, and the location in the mall is perfect.”
“Great store and very helpful and friendly people! My 14 year old stepdaughter really loves her new long skateboard she got for her birthday! Thanks guys!💜”
“I was helped out by Malia and Desire ,hopefully Im spelling her name right but their service was awesome. They helped pick my outfit out ,i kept asking questions because I wasn't sure what to wear at all but I left the store with a outfit ,they deserve a raise and Im a picky client also….. but they definitely deserve the recognition:) .”
“I have been a fan of Express for forever - since I lived in Massachusetts, New York, Maryland, PA, Connecticut, and now here. The only issue I have of late is their prices have increased significantly. But, they give a 10% discount to prior/present military personnel. So, you know I'm on that!”
“It's the pandemic and we're trying to not go inside stores. My daughter saw a shirt she liked online but we weren't too sure on the sizing so we ordered a shirt online and opted for curbside pickup. That way, we can try it on in the car and walk it back in to return if it didn't fit. It was so easy! ANF emailed me with the status every few days. The emails basically said don't go to the store until you hear from us. Then boom, it was at the store. All the information for curbside pickup was included in that last email. Pulled up to the curbside pickup spots and clicked "here for pick up" in the last email. Enter in some info about my car so they know which car to bring it to. The shirt fit. I'd definitely shop ANF with curbside pickup again.”
“I’ve been shopping at the location in Walnut Creek and they have horrible service. I decided to go to the location at Sunvalley mall the other day and the store manager was very helpful. 5 stars for the store manager!! She has really good customer service and knows what she’s doing. Thank you for a great experience at your location. Will definitely be back to get my kids more clothes.”
“I came in with my friend and while we were waiting to check out, there was this mom and daughter were trying to return something and the mom was giving her daughter and the employees such a hard time for no reason. Amayah was extremely professional and didn't let this middle aged white lady get the best of her. This is a shout-out to her! (4 stars bc it was hot as hell in there)”
“Got a prom dress here for my daughter, they were so helpful and the dress is perfect! They even did some seamstress work for us as the dress was just a bit long. Just a heads up that they may have to order a size if they do not have it in stock, but luckily the dress we wanted was the perfect size for her. I would highly recommend stopping in here to take a look!”
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“The store is clean, organized and they have lots of Melanie Martinez merch for you to buy! And I might get a Melanie shirt soon, and the workers are very nice and the discounts are a life saver, love you hot topic. ❤️❤️❤️❤️❤️❤️❤️”