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May 2023 by Thomas Trotman
Rare increase AGAIN!! This has quickly not become the deal it once was with 3 price hikes in the 2 yrs I've been there and the mandatory insurance required to store items at this facility. Will be looking at other options so they can shove their latest >10% price increase up their @$$!
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January 2023 by Mary Moses
I have used various self-storage locations in Northern California for a number of years and Ygnacio Valley Self-Storage is far and away the best I have seen. First, the manager Chris is friendly and goes out of his way to be helpful. Second, the facility is always spotless, I mean CLEAN to the nth degree. Staff is always friendly and helpful. This facility is also associated with the Central Self-Storage group. I give this place five stars and if there were any more stars in the rating, I'd give them, too.
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September 2022 by DC
Ours was broken into...things were stolen. They're a little pricey for how they look and the "security" isn't that great...(they didn't even notice the lock was missing right away). Don't recommend. Left and went to a new place over a year ago.
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July 2022 by Junk Beez
Chris is always pleasant!
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June 2022 by Kristi E.
I have been loyal customer since 2014/15 to present day . The site is safe staff is always above and beyond helpful and extremely kind prices are most affordable this is great place to store your treasures... Which is why I will continue to do so with mine.Sincerely , K.Ehrlich? ?♀️??
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May 2022 by Christa Mayes
This was the worst place I have ever rented from. In 2017 I rented a storage unit from them. It all started with getting the wrong unit. It was paid for not by me for a year. Then when I moved my things out and the manager was there I found out months later the unit was locked and still in use. They still owe me money for the pre paid months, the manager refused to pay. Not to mention the fact that my lock was taken with me and I was told another lock was put on so it made no sense to me why they allowed someone else to put a lock on my unit then tried to not only tell me that I owed money on the unit, but for them to break the lock I needed to pay. If I were you I would stay away from this place at all costs the manager is rude and disrespectful does not help and seems to not listen or care about you or your things.
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February 2022 by C J.
I've had my belongings here for over a year. CHRIS the front desk gentleman has been extremely accommodating, direct, attentive & helpful through my whole experience. Best experience with a moving company when it comes to the customer service. Only thing that sucked was the price jumping up over a hundred dollars after the three month deal.
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December 2021 by Karen G.
the guy there is nothing but a sorry a** m************ its as if the piece of s*** just got out of the pen. stay away from that piece of s***
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January 2021 by Jennipher Galvan-Speers
Super helpful staff.
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August 2020 by Art Q V.
(Translated by Google) I work here twice a week and the place is very spacious the only thing I don't like is that it is full of spiders and although they are small if they bite you and make you a beggar, they hound the cannulas.(Original)Yo trabajo aqui dos veces por semana y el lugar esta muy amplio lo unico q no me gusta es q esta lleno de Arañas y aunque son pequeñas si te muerden y te hacen una mendiga roncha las canijas .
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June 2020 by Doris Salcedo
They are great the people that work there are kind and friendly. Keep a clean facility...
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October 2019 by Melinda O'Day
Great service and convenient!
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October 2019 by Jane Plane
What kind of picture is that in the front? Some girl showing her stomach? That is very unprofessional should be humiliating to you
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September 2019 by Chris Thacher
Great place
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August 2019 by Katie I.
I don't know what happened with other reviewers but... We had a really good experience getting a unit there. We rented through a third party, Sparefoot, which let us get a month for free. Chris, the property manager, is a really nice and straight forward guy. I told him we were rushing there on my lunch, and he met us on the property, showed us the unit, and got all the paperwork done in about 10 minutes. Also offered us cold waters while we filled out paperwork....just a real stand up guy. Since I was renting the unit 2 days before the month was up, he told me my entire month of Sept would be free, not August. I thought that was very respectable of him. The unit seemed clean enough, I didn't see any dead bug shells or droppings. I have good faith our stuff will be secured here.
