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December 2023 by Vlad P.
Reached out to caliber Collison after I had a minor accident with my new truck. Khoa was my service advisor and from the beginning it was nothing short of a great experience. He was very responsive with the original appointment as well as follow up for the estimates and second appointment to do the work. Everyone in the office was great and my work was completed on time and to my satisfaction. I highly recommend them for anyone in need of body work on their vehicle.
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November 2023 by Ravi Srivastav
I would highly recommend Caliber Collision-Concord to everyone. They are highly professional in their approach and have a wonderful work culture. We had a great experience with two of their employees Jessica Khalik and Alexa Kindred, for their positivity and customer service. The repairs on our vehicle was above and beyond our expectations. They are probably the one stop shop for any kind of repairs. Strongly recommended.Services: Painting
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November 2023 by Net Lease Group C&W
Caliber Collision did an awesome job of repairing my Toyota 4Runner. They kept me well informed. My car now looks like it did the day I bought it in 2014! The Caliber people were very nice and conscientious. Couldn't be happier!
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November 2023 by Jose Caballero
Jessica was seriously incredible. She kept us up to date on all repairs and made the process smooth. Highly recommend and hope she gets a raise for her awesome work.
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November 2023 by Peter Cross
Having to get your car repaired is no fun. But caliber collision, and especially their team, make it a very smooth and effortless process. I could not recommend Concord California Caliber, Collision in higher terms.Service: Body & Trim
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November 2023 by Fabian Gutierrez
Work completed in short time and all done professionalyJob well done, thank youFMGServices: Painting
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September 2023 by David Smart
Caliber took care of my car and kept me informed throughout the process with text messages and phone calls. Completed work looks like new!
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September 2023 by N. x
Customer was well informed. Representative is very honest.They even cleaned the entire car in and out on top of the fixing.
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August 2023 by Belinda Rule
Before you leave your car for repairs, discuss making sure they put seat covers on the seats, both front and back and protection on the inside of the doors and rims to protect from skid marks from the employee's shoes and if they do, they need to clean the inside before releasing the car. Thank youServices: Painting
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July 2023 by Ariana D.
Amazing customer service!! Jessica was busy because I was late, but Alexa helped out with the estimate. If I didn't live so far I would definitely have brought my vehicle back. I highly recommend them if you're in the area!
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July 2023 by Timothy Tolliver
My experience with Caliber Collision was excellent. My associate kept me informed at every step of the way and provided keen insight at each level of the repair.Services: Painting
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July 2023 by James Pugh
I highly recommend Caliber Collision, they did a great job on the repair of our vehicle in a timely manner and their customer service was awesome.Service: Body & Trim
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June 2023 by Victoria G.
Giving Caliber Collision 2 stars because my insurance sent me here to have my vehicle inspected-which they did.HOWEVER, when I got home, my sister pointed out that Caliber Collision had removed trim from the back of my vehicle... when the front bumper was where the collision damage was on the vehicle. Since I didn't immediately take notice of the new damage, I signed for the vehicle and brought it home. Upset they broke random parts of my car off for no actual reason...
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June 2023 by Jorge Montiel
Caliber Collision simply is a terrible place to bring your car. I trusted them with my brand new Lexus (one month old). My car was hit while parked. They kept my vehicle for several months. I have returned five times and every time they try something different. They have asked me to bring my car to three different of their locations, San Ramon, concord and Vallejo. This was to try a better tech, they claimed. The first two times my car was returned improperly repaired and just full of dust and filthy inside. This was after their quality tech had inspected it. The repairs were just substandard and obviously terrible. It is obvious they simply do not care about quality repairs or they do not have the technicians with the skills to complete quality repairs. Caliber Collision have showed me that they do not know what they are doing. My advice would be to not bring your car to this place. They just simply lack the ability to appropriately repair a vehicle. They do the very minimum. I have no words to describe what a nightmare this place is. My car has still not fix. I am too busy at work to deal with them. Caliber collision is just a terrible waste of time.Services: Painting
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May 2023 by J Mills
Terrible business. The repair job was good, except I was promised the catalytic converter would be welded on. It was not welded on. The communication from the girls answering the phones is straight up laughable. They will tell you something and it will never happen. They will promise you something and it will never happen. Bad customer service. I’d give a higher rating if the cat was at least welded on like they promised, but it wasn’t. Don’t come here.
