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June 2023 by Leslie Haines
I recommend JC Express Movers to anybody who wants to have their possessions moved carefully and with respect of their property.my move has been in three stages, all of which have been done very efficiently and always with smiles, even though they were hauling my furniture and boxes down three flights of stairs!
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September 2022 by Carole Lucido
Do not buy from this store. Go to the Uhaul store on Monument in Concord. You can buy the exact same packing boxes there for 1/3 the cost. Boxes for Moving and Storage will not take returns. I am very unhappy.Hi Josh, I am all for small business, but not those that gouge on price. And, I was not rude. were final. When I was there, you told me about a restocking fee. When I called you to tell you I had found the exact same product for much lower price you retorted that all sales are final. Buyer beware.
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September 2022 by James Radina
This owner ran local business saved me after Burning Man when I needed to ship some things in an oversize box and the owner went above and beyond to help me. I will give more stars if I could, and I would recommend everyone come here for personalize and customer service.
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September 2022 by Osokne Niische
Need to package something that's anywhere between fairly easy and very difficult? This is the place to go. Great selection of packing and packaging supplies, as well. Friendly service.
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August 2022 by Carole L.
Josh was very nice, but his prices on UHaul packing boxes are way out of line. I found the exact same thing at the UHaul store on Monument for 1/3 the price he charged. He would not take any returns - even though the boxes are in the same shape as when I left his shop. I am all for buying from small business, but not when they gouge you on the price.
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August 2022 by Fine Art 1.
Wow! GREAT Customer service. Josh went beyond all expectations by delivering our boxes 40 miles each way on the same day we called to inquire. He was very thorough over the phone on what he had available and was fair with pricing with a nominal delivery fee. I wish all businesses offered such excellent service and fair pricing. Thank you Josh, you made everything easier for us all in the same day!
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July 2022 by Meg T.
While moving the few baubles we were going to keep over to my mother's house, we ended up getting a UHaul which we were able to pick up in Berkeley and leave at this location in Concord. We didn't need it for the full day and were able to drop off this UHaul partner after hours by taking a few pictures of the truck. The confusing part came when we needed to leave the key in the drop box pictured on the site. Except, there's no box. We ended up just slipping it through the slot of the correct suite, Suite A, and calling the next day to make sure everything was wrapped up correctly, which it was. Overall our experience was good, i just wish they either had a red drop box like the picture lists, or just let people know they can drop the key through the slot via signage on the door. It would have saved us some worry.
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April 2022 by Laura B.
Most people probably pass this place while turning left on Detroit Avenue to get to Costco like I have. I decided to give this place a chance; based on reviews, and the fact that they could make custom-sized boxes. Josh went above and beyond for everything I needed to ship out wooden yard art. Customer service, speed, care, and the ease of shipping were all top notch. I regret not trying out this place earlier for my shipping needs. Very happy to have a place so close by ample parking and no lines.
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March 2022 by Curtis C.
My neighbor organized a huge operation for donations of food, supplies, and clothing to be sent to the refugees fleeing the Ukraine. As part of the shipping, they needed boxes and Josh was very gracious in donating a bunch to the cause. Thank you for your kindness. We will definitely keep you in mind whenever we need to buy boxes in the future!
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February 2022 by Gracie J.
Total SCAM!!! Their odometer doesn't show the mileage! They charge what they want and it's A HIGH PRICE! They are ripping you off with their scam! SAVE YOUR MONEY GO TO THE UHAUL DOWN THE STREET ON MONUMENT! It may be busier but at least they're honest!
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December 2021 by Kerrie Jennings
I bought a 2 boxes that were to big. I tried to return it less than 24 hrs later. I was told that there are no returns. That policy isn’t posted anywhere but the receipt which is useless because you have already purchased then. The boxes are way overpriced. Terrible business
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November 2021 by Henry Aparicio
Love this place. Boxes, packing materials, etc at very reasonable prices.Heavy duty boxes took
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September 2021 by Asa Mayeux
Josh helped me pack everything up the fastest he could while still helping other customers. Would highly recommend if you need anything packaged. He did all of the packaging him self on the spot and it didn’t cost as much as other mainstream places. 10/10 would recommend
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August 2021 by Liz “Star” Silvergryphon
Have everything for packing and storing... especially love the storage baskets that you can buy or rent and are heavy duty. And is a great Wish pick up location, saves me money on Wish shipping costs. reasonable pricing and the rest of packing, shipping, & storage items.
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July 2021 by Cecily J.
Best small biz shipping and moving center in Contra Costa County! Incredibly helpful, NO big box store lines, no corporate salesmen, no jammed parking lot.... just quick, friendly, kind, helpful, and affordable service. Lots of box sizes, shipping options, etc. Easy in and out of the parking lot; my entire shopping experience took less than 5 min! When you're in the middle of moving and need boxes/supplies, the last thing you want to do is stand in annoying lines and deal with massive parking lots. Do yourself a favor and go here first! Easy peasy!
