Bill's Ace Hardware is a locally owned and operated store known for being "the Helpful Place." Customers consistently praise the exceptional customer service, describing it as some of the best you will ever find. The staff are super friendly, sincere, and extremely knowledgeable, with helpful employees in each department. They offer personal service, taking time for in-depth explanations and answering all questions without judgment. The store is a reliable go-to for finding what you need, often having items that bigger stores do not, and helping customers locate particular items. Many note the helpful assistance in specific areas like paint, plumbing, and finding loose screws or replacement parts. The store can get busy, but they handle long lines well and try to minimize wait time. Customers report feeling appreciated, both through the staff's sincerity and the rewards program, noting a high standard of care. It is a convenient shopping experience from local experts committed to helping their neighbors.
Extremely kind employee's, even when they are busy. I am talking 5+ kind, respectful people all willing to help you. You don't see this that often.
Special Shout out to Sonny for helping me out.
April 2025
I have learned that I can always find what I am looking for at Bill's Ace Hardware. Even Home Depot or OSH don't always have what I need. Ace is the place to also save money.
April 2025
I had the best experience! The staff was so helpful and made some really good recommendations.
