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July 2023 by Alex Dfg
No great service
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July 2023 by Vicente B.
I came in today in regards to an issue earlier in the day with my family. I came in very calm and collective to speak to the manager on duty, as we were speaking he told me "turn around, you see that door get out." I was in disbelief. It was an unreasonable act on his part. I had a complaint and instead of an apology I get more disrespect in return.
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July 2023 by Kimberly S.
Never had a bad experience until today at BAC. Staff was unprofessional, rude, and were not accommodating to my circumstances. Antioch location is much better and I'd rather make the drive!
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February 2023 by mansa shaka
I have been banking with BAC Community Bank for over five years now, and I’ve never encountered a rude teller. I don’t really come out to this branch very often but it’s in a pretty nice area with plenty of parking and it’s fairly simple to get what I need done each and every time I go there.
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June 2022 by Tracy Cameron
This bank is a joke had recently opened an account and two days later with no explanation got it closed if I could I would give them a negative stars and the tellers where so rude
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March 2022 by Judy Schulz
Everyone was friendly and my business quickly handled.
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May 2020 by Bruce P.
We are small business owners and have been banking with BAC for 20 years and have always enjoyed their service. When the pandemic affected our business they were right there with us in the process to receive an SBA loan. It went smoothly and we were able to keep our employees paid, even though there was a drop-off in business. I highly recommend BAC!
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January 2020 by Jason D. Brock
Terrible customer service..very rude teller's. I've been in there many times and everytime I have been blown away by how rude the tellers are.
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September 2019 by Katie R.
Best customer service experience ever. New mom starting my own business. The whole crew has been so supportive and encouraging throughout this banking process. Barry the manager ever ran counter checks out to my car when my baby was sleeping so I didn't have to wake her up to run in the branch to grab them. Super happy I'm banking locally with BAC Concord branch.
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April 2019 by C.T Harvey
I've been going to this bank for 2 years and I've had nothing but best service.. I really like their checking account I get ATM fees reimbursed and then you get cash back every month on fun stuff you spend money on..
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October 2016 by Sarah Riemer
HORRIBLE management! If you are not a part of management, you are not important. Not a good place to work.
