-
November 2024 by Alane Nguyen
Came for an estimate and Matt would not give me an estimate and only wanted to work with my insurance directly. As the car owner, I have the right to know what is going on with my car.
-
October 2024 by Hasmin Palo
Highly recommend this place and Matt! He’s very informative and responsive to my concerns/questions.
-
June 2024 by Jeff Bracco
AW Collision is simply the best body shop in the Bay Area. I got my Porsche 911 back within the time promised, they worked with my insurance and made it easy for me. The car looked as good as new and they even did a follow up wash and wax months after I picked it up. Joel is the best!
-
December 2023 by Nicholas G.
Best experience I've ever had with a body shop they put my mind at ease and honesty I revived my vehicle back in better than new shape. Rich is the man. If anyone ever needs anything to do with collision this is the place to go
-
December 2023 by Tanesha S.
I want to thank everyone at AW Collision for getting my Mercedes fixed. They did an amazing job, and shoutout to Joel for being the main guy and maintaining great communication between all parties. It took 2.5 months from when I got hit to when it got fixed because the people who hit me were being unresponsive and very slow with their claims. Joel was super patient and understanding the whole time, and overall my car looks amazing!
-
December 2023 by Rachael
Very disappointed with this place. I took my car there after an auto accident for repairs it took 3 months and over $3K in rental car fees to get my car tires repaired. Only 2 wheels repaired took 3 months! Very hard to get in contact with employees there who were sometimes in the office and sometimes not and never fully filled in each other on what was going on. i picked up my car it is missing my Mercedes emblems from the rims and the guy dealing with my file was not even in office to hand my car over to me after 3 months! Very very disappointment in the repair itself very sloppy job and customer service.
-
November 2023 by Dionysios Tsirkas
Matt is the best! Thoroughly deserves five stars
-
November 2023 by Peggy Lori Ellen
It was nice
-
September 2023 by Joel H.
I can't thank everyone at AW Collision. Car was in for major work. I came in multiple times to pickup personal belongings and every time someone would immediately greet me. When I finally got my car, the car was super clean and in better shape than I ever had it. Thank you again to everyone at AW. Definitely recommended them to anyone!
-
September 2023 by Sammy M.
Repairs were done at AW COALITIONS but started having same problems 2 weeks after that, I had a family emergency had to fly out of the country came back and ASKED THEM TO SOLVE THE ISSUE BUT I WAS IGNORED. Long story short they didn't do the repairs right and now because of that I'm stuck with 3 tires are completely worn off from one side and Toyota is warning a safety issue they have to be replaced which is going to cost me almost $1100 out of my pocket.....!!!!!!! I would never recommend they ll take ur money rip u off and then they will say we did nothing wrong!!!! DO NOT GO TO THIS PLACE YOU WILL REGRET LIKE ME REST OF UR LIFE!!!!!
-
September 2023 by David Diaz
Five star. They do a fantastic job . They go to bat for you when dealing with insurance, well organized, polite, beautiful paint work. Rich has done a great job assembling an jam up team. This is not a body shop, it is the body shop. Don't settle for less.
-
August 2023 by Pat H.
Joel was so professional, courteous and most of all knowledgeable as he assessed the damage to our Mazda car. He took photos, discussed the extent of the damage and walked through the process for repairing the damage before providing the written estimate, which was quite reasonable based on our research. As promised the repairs took 3 days and we were amazed to see that the paint was an exact match and our car looked brand new! We wholeheartedly recommend this business and will be repeat customers should the need arise in the future.
-
July 2023 by Candy A.
Kind and quick service, they were able to get me in for an estimate almost immediately. I didn't end up having service done with them but 5 stars for speed of estimate and customer service.
-
July 2023 by Vanessa B.
I got rear-ended on the freeway (fun!) and made the decision to have AW Collision take care of the repairs on my brand-new car. I'm really glad I did because I had a great experience (considering it's crappy to deal with someone else's insurance + repairs in a situation like this) and Rich really made things as painless as possible. He is knowledgeable, helpful, and responsive, and took care of everything. They did a great job on repairs/paint and I'd highly recommend the shop.
-
July 2023 by Gigi Huynh, D.D.S
Joel & the staff at A&W went above & beyond to get my car repair after it was hit so badly. Always a nice job with quality genuine parts. I have used a&w twice and highly recommend
