-
July 2024 by Jacob McBride
Go in there all the time and Jim is the man to talk to. Very friendly and helpful, #1 autozone store around
-
June 2024 by Muhammad Hedya
Dominic V. Sales customer satisfaction in Clayton branch he was really amazing no words to say about him he is helpful, engaging and give me the full support since I entered the store this branther way from my home but definitely I'll make it my branch because of him and as long as he is in the store he should be a role model for other employees.
Thanks, Dominic for your support
-
June 2024 by Phillip Horton
The “Duralast” battery I paid $200 for was junk. The warranty replaced it after 3 months.
-
June 2024 by Michelle G
Jim helped me a few times. So sweet and professional. He is why I always go to auto zone. Never disappoints!! Thx u
-
June 2024 by Seann Davidson
Good staff
-
May 2024 by Michael Fink
Everything car related
-
April 2024 by Mike Valdes
AutoZone on Clayton Rd. in Concord really helped me when my Optima Red Top pooped out last week. The battery was less than 2 years old, but it had a 36 mo. warranty. A young girl named Cass was very friendly and helpful to facilitate the warranty exchange. They didn't have the replacement in stock, but AutoZone on Monument Blvd. in Concord did. Cass called them for me to give them my back story and hold the battery. When I got there, the exchange was painless, and the guy @ Monument even gave me a good tip: Cars that aren't driven much need to have their batteries connected to a "Trickle Charger" so that the battery doesn't undergo a process called "Sulfation" which destroys the cells and renders the battery USELESS. I bought an Optima battery maintainer and we all lived happily ever after! Thank you AutoZones Clayton and Monument, Cass @ Clayton, guy @ Monument store, and Optima Battery for honoring your warranty!
-
March 2024 by Marilyn Miller
My car was falling apart and Cassandra helped me put it back together again. She's smart and knows just about anything about cars. Go Cassandra!
-
March 2024 by Eric Findley
Shelves stocked, lots of selections and friendly and helpful staff
-
February 2024 by BerNadette H.
So grateful for the warm, kindness, help I received from Cassandra, Garrett and Jacob. I'm a dialysis patient on oxygen and I needed help to get a new battery. I spoke on the phone with Jacob to get information about a new battery and he was super nice and understanding. He gave me the information I needed to know. This was yesterday, Saturday 2/17. I called today Sunday 2/18 to make arrangements for a new battery. I spoke to Cassandra and the information she gave was the same as Jacob. Jacob was off today. I brought my van into Auto Zone and right away they came to help me. Cassandra was with another customer so Garrett helped me. Apparently, I didn't need a new battery. He did a test and found out that it was my alternator that needed to be fixed. I was pretty upset so I sat on the side of my van to gather myself and Cassandra came up to me to check on me. She offered me a drink to feel better. I did. Not only because of the drink but also nice customer care. I felt very relaxed there. They took good care of me. God bless them all.
-
February 2024 by Philip DeCook
There was a sign on the door saying their oil tank was full.
-
February 2024 by Amelia Juner
The employees here are very knowledgeable and even if they don't personally have the answer for you, they will find someone who does. Instead of pretending they know. Which is my favorite part of shopping here.
-
December 2023 by Christina Guardado
Jacob was extremely helpful! Great communication over the phone and in person.He helped me change my head light, it was pouring right before. He was done in less than 5 minutes which my kids and I really appreciated.
-
November 2023 by Ben S.
My recent experience at AutoZone was nothing short of excellent. I visited the store in need of a specific car part, and I was impressed with the level of service I received. The staff at AutoZone was incredibly helpful and knowledgeable. They quickly assisted me in finding the exact part I needed, and their efficiency made the entire process smooth and hassle-free. The store's organization and the staff's commitment to customer service were evident, making it easy for me to locate what I needed. While I typically reserve a 5-star rating for extraordinary experiences, my overall visit to AutoZone was very positive, earning it a solid 4 stars. I will definitely return for any future automotive needs.
-
November 2023 by Priscilla R
I went in today for new wiper blades I was welcomed to the store immediately by one of the employees. Another employee approached me... he probably knew I had no idea what I was doing. He immediately knew what I needed and showed me the difference between all the options. I was in and out quickly and was very happy with the service I received from the moment I walked in to the moment I left.
