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January 2024 by Dennis Bindarau
Fair prices and really organized shop that you normally don't see. If you schedule and avoid busy times you can be in and out within 1h.
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December 2023 by Munus Deus
Bought four new tires online and scheduled appointment to get installed today at 10:45. They were wrapping up the installation by 11:15. Fast and friendly service at a great price.
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December 2023 by JD E
I wouldn't take my car any where else if given a choice. Always professional staff, clean environment. Be prepared to wait. The way the vehicle drives, when you leave is more than worth the wait. Safe and road worthy! Thank you, crew at Monument, Happiest of Thani to your families.
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November 2023 by Amelia Yeh
Professional and timely! Had a nail in tire and they were able to take me in the same day, even though they were busy. And free of cost!Location is nice and clean. Great having an app too which will give ETA and alert/text when car is ready. Will definitely go back for tire services
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October 2023 by Tyrone Parks
Great customer service. Went above and beyond. If it were not for the fact that they couldn't take the tire off of the slingshot, I would give 5 stars. Seems corporate policy prevents it. This caused an issue with the tire being mounted in the wrong direction. Again, the manager resolved the issue quickly, and his team responded in breakspeed fashion safely. I'll be purchasing all tires from here from now on.
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October 2023 by Mohammad Aman
I took my car to America’s Tire one of my tire had nail on it. They opened all my tires but when they put the new tire they forgot to tighten the other tires. The next day I was driving in freeway my car started shaking I pulled over I saw that all my tires wore losing I came to talk to the manager he was rude even he said you didn’t came here for service. I showed him my receipt. He was mean and he was trying to makeup things like they put new locknuts because mine was old but he said they didn’t charge me. Which was a lie. I asked him how come you didn’t discussed with me about locknuts. He was rude and told me to leave the store.
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October 2023 by Dale T.
Made an appointment to have some tires switched from on can go aother.. We showed up 25 minutes early, and after explaining service we were looking for where told to go to. Waiting room.After 90 minutes more the service writer tells me they won't be able to make this switch because the older set of tires won't be load Bearing enough??? Costco sold and installed these tires,I don't think they would have sold under size tires. So I feel American fire just wanted to get us in the store to sell smoother service or merchnidise. This outfit does not deserve your time or money,they look for reasons to say NO, the super tall manager is the source of misinformation. This is one vet.s option
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October 2023 by Peep K.
I would choose a different branch for tire install. My tires were out on but they didn't bother to fill them. Surprising because it is otherwise highly rated.Maybe if I had paid another $150 I would've gotten them done properly!
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October 2023 by Rob T
Terrible customer service. Said service wait would be 30 min. Drive 5 min to the shop. Get there and they say 2 hours. Why waste peoples time trying to get them in the door! That was such a hustle. Be upfront and transparent, it would do you better in the long run
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October 2023 by Maritza Sansur
The worst service I ever had....!!!!! I had a 12:30P.M.appointment my car was ready a 2:30P.M. The employees we're so rude and disrespectful . I was a good client for many years..!! The experience was so horrible that I will never come back...!!!!
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October 2023 by Scott C.
Again the worst experience fed a bunch of BS about my tires and my tpms system after about 25 years I will never go back to this location. Don't appreciate being talked down to by some young guy giving me some BS about air molecules.
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October 2023 by J W.
Slow service. Really slow Wi-Fi. I had an appointment, but switched the tire I ordered. Instead of keeping my appointment, switching the tire changed me to a walk in appointment. I am sitting in the lobby now and have been here over 2 hours and they still haven't started working on my car. I've been coming here for years but I'm never coming back. Go to a different America's Tire or just order from Tire Rack.
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October 2023 by Jan Grace S.
Just don't go on this specific location of America's Tire. I've got a bad experience.
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October 2023 by victoria M.
I needed a complete set of new tires and am new to the area. I searched around and found the set I wanted at a different vendor, Americas Tires matched the price to get my business. My new tires were ordered and installed within two days. The instillation took less than an hour. Fast-forward 4 months, one of the tires was damaged beyond repair (100% my fault). The 70,000 mile warranty was honored and I paid less than $50 for the new tire. Parking is tight but they have always had plenty of convenient appointments available. The staff was friendly and got me moving along safety, quickly. My only complaint was that nobody contacted me when my replacement tire came in, the technician who was originally helping me was off the day it arrived.
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October 2023 by Jamie A.
I like that you can drive up and have your tire air pressure checked for free although twice I've bought my car here and had my tire replaced and it looks like they did not check the air pressure so that was a bit frustrating. Otherwise the people are really friendly. It's super convenient I live right around the corner. The service is usually really quick tire. Change in like 30 minutes sometimes.
