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February 2024 by Connie Martin
U-haul offers the best affordable prices. Their associates are friendly, courteous and very knowledgeable on storage and moving needs.
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February 2024 by mike
Very friendly staff, Dealt with multiple staff members over a couple day period taking and returning u-boxes. The service i received Was prompt and courteous. The fork lift diver was a pleasure to work with. Would recommend this U-haul.
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February 2024 by JamesJenny HoungShang
EASY, PROFESSIONAL AND QUICK IN AND OUT!
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February 2024 by Nidal AkkeLah
Nice and friendly staff!
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January 2024 by David Morse
The customer service at this location is the best!!!!!
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October 2023 by Jenn H.
Stop being rude to people when they call in that is so unnecessary you don't know what anyone is dealing with or going through. So much changes everyday and nobody needs an ugly attitude added to their list. If you cant work with people you don't need to be behind that counter or answering any phone calls. Customer service is the key to your job at Uhaul, don't get locked out!
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October 2023 by 안찬
Very Bad experience to use hear U-HAULI rented 17ft truck for moving my package 9AM to 5PM.(Carson to Ontario)When I received the truck in the moring, gasolin was empty,so I had to fill 50USD for using this truck. then I returned gasoline amount I received.But they charged me galsolin 10GL 75.4 usd + Fuel Service 30 usd + Enviroment fee 1usd. +Tax14.25 usdso I addionally paid 115.41 usd. ( U HAUL said It was 3/8 (37.5% filled ) when i received but I couldn't prove it no take a picutre.They said it was my fault, I didn't check fuel level.Finally I paid 294.61 usd for using truck. I filled gas 50USD , so final price I used for this truck 344.61. usd.One thing I want to share this information for other user,You must check real gasolin level and your invoice gasonlin level.
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June 2023 by Roselio Tavarez
Big thanks to this location! The team was customer friendly and so informative. They did a great job in representing the U-haul company with the upmost curiosity and professionalism to its customers. Just wanted to say thanks for making this a seamless experience. I will continue using this location in the near future.Thanks Alicia Hubbert & Steve Nedd!
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May 2023 by Patrice H
Every time I come to this location it’s Good customer service and the staff is very helpful.
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March 2023 by Pina Kelsall
Worst ever!I wouldn’t recommend uhaul ever, to anyone. Use any alternative you can because uhaul is not it.The first location I went to, no one was there. They re-routed me to this location & they gave me a truck with 0 gas, below E gas. Got me a mile away and the car shut down because there was no gas in there. Called the main uhaul number only to be re routed back to the same thing “call roadside assistance”I’m disputing this charge from my credit card. Never use uhaul.
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September 2022 by Monica W.
Horrible customer service. The representatives were rude and acted as if they couldn't be bothered.
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September 2022 by J Lrs
double charfed me for a trailer rental. now I've been on hold for the past 20 min
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June 2022 by Nicole G.
AVOID - no one here is knowledgable!!!! I've spoken with about 12 people from this location (and several others) every day over the last two weeks. Each time giving me the run-around. They couldn't find my reservations and literally said "we can't find your other box", didn't know how to answer a billing question (the guy on the phone - won't use his name - said that he has been at that location for about 60 days and even though his title is "customer service", he admitted he didn't know how to answer a billing question without a recommendation of anyone else to talk to), and yet again, was provided another phone number. Both boxes were supposed to ship on different days but ended up being delayed to ship together even though that was not the plan or at my request. Said individual said he didn't know when they would ship out leaving me yet again without any answers. TERRIBLE customer service. UHaul in general is a poorly run operation - avoid, avoid, avoid!
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May 2022 by Master Lawrence Gene
The stAff and management are A-1.. professional and yet, still feels like family..
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April 2022 by salvador alvizar
What an absolute robbery. Was quoted a price and payed 3 times that quote. Was given the truck with 65047 miles and they wrote on the receipt that it was given to me with 65001 miles. I had pictures of the truck before I drove it off the lot to prove they were wrong. I returned the truck with the exact amount of gas and they overcharged me to refuel because according to them I did not return the truck with the same amount of gas. I will never return to this place.
