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July 2023 by Lizz Githens
DO NOT TRUST THESE PEOPLE WITH YOUR CAR!!! They are liars and will take advantage of you.I don’t EVER leave bad reviews but I am infuriated with these people and want to warn others.They say one thing to make you believe they’re helping you out, but they don’t!! I read previous reviews and should have known better.When I had first came to this shop I expressed how I am so sick of shops taking advantage of single women, and he assured me he was trustworthy and that he has sisters.I had initially came into the Superior Auto because I was told from another shop I needed ignition coils and Superior quoted me $120 for that and then was told I needed a tune up which would have been $80, so $200 total which we agreed for both. When I come to pick up the car he told me I didn’t need ignition coils but he did the tune up and the total was still $200 even though he never replaced ignition coils like I had asked. I asked why it was $200 and he said because he put in a new air filter and synthetic oil that I never asked for. I didn’t really put up a fight and paid the $200. That should have been my first red flag. When I was there I had mentioned that I needed a new catalytic converter and he told me that he could get it straight from the dealership for a good price and we agreed on the price. After they replaced the catalytic converter he told me that he was able to turn off the code for it (p420) and that no one ever is able to. Well I just find out now that he did NOT turn the code off he literally turned my whole check engine light off and it’s not even turning on for other codes. So the code for the catalytic converter is still there as well as other codes. My car is now at a legit shop not a mom & pop shop and this new shop also told me that it is not the original converter and that it might even be a bad converter and if that’s the case I am going to fight this.After they replaced the catalytic converter they told me I DID need ignition coils and he told me how much each would be but little did I know they literally come in a 4 pack, you don’t pay individually like he made it seem. He said it would have been $240 because they were $60 each and $60 for labor. I didn’t know any better and had completely forgot that he had even quoted me $120 the very first time I had asked for them (a lot happen in between all this and completely slipped my mind). So I paid $300.I went to auto zone later to get my battery tested and was talking about my new ignition coils and he said “oh girl you got ripped off big time”. I did my research and find out that he probably got those ignition coils for $100 and just charged me $200 for labor.I understand they have to make profit, but DONT LIE AND DECEIVE ABOUT IT.I am so fed up with them.I’m just saying, they tell you one thing but it is not true and they WILL take advantage of you.Also don’t ever buy a car from them because he changes the odometer to make it seem like it has less miles then it does (he personally told me this).
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June 2023 by christian flores
Got a new engine from them great price and car runs like new , I recommend this place to anyone who has problems with their car great people and service
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May 2023 by Jerry ibarra
False advertising on labor, surprise charges, unfriendly/unwelcoming staff. They get angry when you notify them that they're surprise billing you. Don't even come here. You can buy your own oil and filter for $40-50. Stay smart people, it's easier than you think.
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November 2022 by Debbie J.
My husband took my car because it was leaking some type of fluid right away Mauricio notice where the fluid was coming from. It was the reservoir for my coolant. He fixed it. My car is running well then he noticed I needed a oil change. My husband said it was OK. My wife would bring it back so I brought my car back on Monday morning. He changed my oil very friendly first time I met him he offered to call my dealership because he doesn't do a transmission flush Took my number down. I recommend superior auto care very reasonable prices. I am very happy with their service. Thank you Mauricio for your help.
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September 2022 by L C
This place is not a place I can recommend, they are friendly but very incompetent. I am reporting them to the BBB and the state automotive board.Service: Brakes
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August 2022 by valerie bernales
Great mechanics with excellent prices. Car came out better than new.
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August 2022 by CraigBlast621 Starr
Excellent service with equally fair prices.
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July 2022 by Sergio H.
Went in for a alignment on my 2018 frontier because I had done a 1.5 inch lift on it and steering wheel was off after that and was pulling to the side. After the alignment truck was still the same?! Went back and said it was my tires needed to be changed to new ones, that was my issue, when tires won't affect alignment? Am I right? Stay away at least for alignment issues.
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March 2022 by Eric C.
I took my car to a couple of mechanics and they said that my transmission is going out. One of the auto places I took my car to said it would cost $6000 to replace the transmission. I took my car to Superior auto care and Mauricio was very helpful and told me he could take a look at it and let me know. Within a couple of hours I got a phone call and Mauricio told me it wasn't the transmission. He told me it was the wheel bearings and the A-arm. He said he can have it fixed in a couple of hours. I was very pleased to hear that it wasn't the transmission and it wouldn't cost me $6000 to fix it Superior Auto Care is a mechanic shop that you can trust to tell you what's exactly wrong with your car and what it would take to get it back on the road.
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August 2021 by Tony Farias
Great fast service ask for Lalo??????
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August 2021 by Ebla Shabazz
Good Mechanics Lalo and Jose
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August 2019 by Oscar Ramirez
Not the cheapest prices but work definitely reflects it I was at various other shops spending my money and nobody could fix it brought it here and owner told me if he didn’t fix it he wouldn’t charge me a single penny, he ended up going above and beyond what I paid him for overall very pleased and definitely recommend them.
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August 2019 by Amy Benitez
Fixed my car when the dealership couldn’t! Saved me tons of money too great shop and people, Oscar and Lalo are awesome!
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August 2019 by Elmer Calles
Horrible. Wont recommend this place. They are going to steal your money. They get crazy just because you ask for a receipt. They don't guarantee their work. They should be reported to the BBB.
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August 2018 by Kristine Plascencia
Bad experience with the owner, the owner is very rude toward the customers and he tries to change the parts of the cars that still work. He is a person that starts to argue with women and when he doesn’t like something that someone says he kicks them out and tells them to never return to his shop.
