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February 2024 by Mike S.
Worse pharmacy ever. My wife took my pecrecption coz I had knee surgery I can't walk and it was Narco at Pick up time he didn't give it to her and his is (John) that she didn't had her ID she gave him her passport still he didn't give it to her I had to go which doctor said I'm not supposed to walk.so I went once I got home they gave some other medication that's equal to Narco then I called to see why its different (John) said oh we don't carry Narco stupid pharmacist ( john) why at the time we drop off pecrecption didn't you said that they carry the pecrecption I'll never ever go to this stupid pharmacy ever again
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December 2023 by Mistie B.
The staff here is welcoming, BUT Michelle in pharmacy... RUDE! This rating is for her only!!!! Her tone was harsh and disrespectful when she spoke to me and others. When I asked her questions about what information she needed she said, "I don't know. You don't know, just give me some information! I need to put something in here!" CVS please train Michelle with some customer service or remove her from working with your guest! People are standing in line for prescription because they are not well and a little kindness would go along way!
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December 2023 by Tania Guifarro
I love that I’m able to run to my nearest CVS and fine the medicine that I need when my family is sick. ❤️
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December 2023 by Rainbow James (Originalrainbowking)
The front has good customer service but i always run into a issue with pharmacy.
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November 2023 by Keiera Hammond
CVS has always had good customer service.
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October 2023 by Felicia C.
The pharmacy usually has a long line here but coming in on a Sunday afternoon was a breeze, not a single person in line. However, I'm here to rave about the amazing pharmacists (Tanesha) who took her time to not only take my call before hand & remember me when I arrived but guided me to what I needed without hesitation. I had come from another CVS (Alondra and Central) and had the worst experience there with their pharmacist (goes by Z) who didn't bother to answer my questions and rushed off to be on her phone. So thank you Tanesha!
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October 2023 by Gabby C.
Crap! Did an online order for me to wait all day!!! I called and asked to see what was up and spoke to AMANDA. AMANDA told me that my order was in pallets. That's why I could order my things but had to wait forever to get my online order I paid for. That they would get to it when they can. (?!) AMANDA advised me to just cancel my order and wait 5-7 business days to get my money back. Thanks AMANDA! I hope corporate knows she's telling people to fuck off!! AMANDA or CVS don't give a damn about you or your money and your orders. Avoid!! A V O I D!
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September 2023 by Jessica S.
The pharmacy there is beyond ridiculous! Save yourself a trip here I visited on 9/11/23 waited in line for over an hour and when I reached the front the light skin girl in her mid 30's gave the rudest response and has no sense of customer service why work at a pharmacy and be so unhappy you have to be rude to customers. Don't even think about calling cause she'll answer and be rude over the phone as well. I'm sure if we report her she won't be having that attitude anymore with people
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August 2023 by Michele V.
I been coming here for years to the pharmacy, which the ladies here are always very pleasant. However, I just went in today and this young African American girl with red hair was extremely rude. Her tone and delivery signified her annoyance with my father due to him not knowing the number. First off, my father had 2 strokes, in turn, his memory and his language was affected dramatically. Working in a healthcare field, this young lady lacks empathy and needs to understand she's working in an underserved community. Because of that, she needs to be trained on proper customer service and not act in a capricious manner. Moreover, when I asked her about my prescription, she was no help and her tone was horrible. I work in human resources for a local hospital, and her tone and customer service towards me would not be tolerated. I understand everyone needs to begin their career somewhere, but CVS please train and ensure your staff know how to speak in a polite tone, practice skillful listening, and have a sense of professionalism to execute their duties effectively. I was unable to get her name, but that young lady needs training as soon as possible.
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July 2023 by Jose R.
Terrible customer service here always say things are broken, no one ever offers to help you out when you need it. Every time I go it's a different excuse. The employee I asked to helped me out walked away from me.
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June 2023 by F
Updated review: If you call to speak to someone be mindful that you might be answered very rudely. Common customer service etiquette to answer “ cvs pharmacy how may I help you?” Not a hard long pause until you say “hello?” I’m in utter shock. But I guess that’s how it is. Atleast over the phone I’ve haven’t had good experiences. In person the pharmacy hasn’t been like that so I give them the benefit of the doubt.This pharmacy is just getting worse. I’ve had very horrible situations with this pharmacy like they giving me someone else’s medicine. The bag had my child’s name but inside what someone else’s medicine. It’s truly getting to the point where it’s been two weeks of me waiting around to get two prescriptions filled and it’s still not ready. If it’s not one thing it’s another here. Do I recommend this location nope huge difference from my first review.Old review:This location is always stocked up. The pharmacy is always busy but they are speedy.
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April 2023 by Mary S.
Soo, my review is not for the pharmacy, but for the photo department. I placed an order to have a (1) magnet printed. The website stated it would take about an hour and that I would get an email once it was ready for pickup. I waited an hour and a half and no email. I called to get an update so that I can send someone to pick it up. (It was supposed to be a birthday gift). When I called, the young lady had no clue. I tried to give her the order number, but she put me on hold before I gave her the complete number. When she came back on the line, she said she couldn't find my order. Ya think?! I gave her the full order order number and she put me on hold again. When she came back, she said that she couldn't find it and no one back there could find it. I asked if it was printed and they lost it or if they just didn't print it it? I think that question confused her because she passed me to a male person. He asked for my name because "everything is filed by name not by order number." I gave my name and said there was a computer problem and that he would have it ready in an hour. Ok fine. No problem. He called back 5 minutes later to inform me that they were out of printer ribbon and they won't get the shipment until tomorrow. Yeah...go ahead and cancel that order. The amount of pure incompetence at the store is almost inconceivable, but I'm surprised considering the location. Tried to shop local but got let down...again. Please...do better!
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December 2022 by Sapphirah Yasharahla (House of Yawasap)
My experience was great. Staff greeted me when I walked into the store, another associate assisted me with locating the specific item I was looking for, and check out was quick and friendly. Thank you!
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November 2022 by LB Moya
Techs never help always about an hour wait just to be told they are sold out and to just call around other cvs
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November 2022 by Sapphirah Yasharahla
My experience was great. Staff greeted me when I walked into the store, another associate assisted me with locating the specific item I was looking for, and check out was quick and friendly. Thank you!