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March 2024 by Hola Hola
Please don’t go to this location. Don’t waste your time
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November 2023 by Don Erving
There is a line right now of 18 people, including myself, and there is only one teller on duty, with what seems to be some type of Manager leaning against one of the columns trying real hard to keep his eyes open. This is absolutely ridiculous, if not dangerous, that the two employees who are here are SO unaware and unprofessional, and who are devoid of customer service ability , in that there is not even a hint of acknowledgement of how long this line is growing, which I count now at 24. Absolutely ridiculous. I HIGHLY RECOMMEND YOU NOT DO ANY BANKING AT THIS PARTICULAR ESTABLISHMENT.(Add-on Review)........After having given this poor, yet true review, I was responded to by what I believe is some type of automated response, and it was saying how sorry they are and what can they do to better assist customers, blah, blah, blah. I say "blahblahblah" because they have sent that same response to the MANY terrible reviews of upset and frustrated customers going back as far as SEVEN YEARS, and they STILL have the same issues, which shows me that their little automated response is nothing but automated lip-service. Instead of wasting time and money on pandering algorithms, why do you not spend that same time and money ACTUALLY addressing your customers issues, like hiring/scheduling/training more tellers to open more windows to help more customers??!? This establishment is an even bigger joke of unprofessionalism than I thought in my first review.
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November 2023 by gerson chala
The person who serves as host seems like he does not want to attend, he asks for totally unnecessary papers and exaggerates with the waiting time that we are supposed to wait for each procedure
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July 2023 by Mscoates34
They are Bigotry is real !!!!!
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July 2023 by Tatjana
Not too many people but only one teller ?
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July 2023 by Azucena Perez
I have always received the best care. ??
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July 2023 by GoogleuserNCarolina
One teller .
And like six pple are everywhere else,except helping customers.
Management failure at its best .
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February 2023 by wvlzqz 19
Only 1 bank teller long line so much waiting
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January 2023 by Xavier Johnson
BofA should be ashamed to even have this location open. It’s suppose to be a bank but it’s not even open 8hrs… smh I know it’s Compton but it’s not that bad anymore pls start operate more like a NORMAL BANK!
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December 2022 by Double Cheese
Poor customer service.They are always rude to customers . Bank teller Elvia is super slow always have only one window open all the time…. take over an hour just to get to the window not coming back to this bank
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November 2022 by mohamed lazrag
One teller .And like six pple are everywhere else,except helping customers.Management failure at its best .
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October 2022 by Alejandro
Poor customer service.They are always rude to customers . Bank teller Elvia is super slow always have only one window open all the time…. take over an hour just to get to the window not coming back to this bank
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August 2022 by Keepitreelcrew
Had just opened 5 people in line waited 1 hour in line....just to withdraw ....horrible place
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July 2022 by Jano
Poor customer service.They are always rude to customers . Bank teller Elvia is super slow always have only one window open all the time…. take over an hour just to get to the window not coming back to this bank
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July 2022 by Hector Aguilar
It is more and more common, but this branch now even to enter the ATM you have to train.
thinking about changing banks
