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September 2023 by lil_tokes_lil 2
The only reason why I give him a star discuss I called him and told him about my gas cap the sensor came up and told me that that was not my gas cap and I wanted to trade it in the lady told me that I have to call the dealer when I'm calling AutoZone and she told me that basically I lost my money I have to go to the dealer and buy it she didn't even offer to trade it so that's why I read them one start they were not helpful for shit? ?
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September 2023 by Antonio Cornelio
On August 19, 2023, @2:50 pm. I went to Auto Zone #6408. I went to buy some breaks for my truck. As I was in line I was going to be next when all the sudden the store employees tells me excuse me to move to side. I did as she asked me and move to the side At the same time I was confused and asking my self wasn’t I next. When all the sudden the female employee asks me what the hell you starring at. I was like what! And even more confused. The whole time she is cursing at me and running her mouth. I was so upset and angry. I didn’t know what to do, I was appalled, disrespected, definitely threatened. I decided to take out my phone to record her cursing at me. After that on video I asked her her name because she didn’t have a name badge on her. She refused to give me her name. On video you can clearly hear her say how she was going to bring her boyfriend. As soon as she saw I was video taping her she completely change her attitude. Then her coworker who clearly hears everything asked me to leave and couldn’t give me a reason as to why I was getting denied service. When she threatened me and cursed me out. He couldn’t even tell her why she was acting so rude. I left so upset. I called customer service three times. I wrote corporate and explained situation. No one from corporate has called me back. I left three messages for a Jesus Barragan he still had not called me. Three days later s Alicia Yanez calls me back and assures me that that employee will face consequences. Come to find out today as a customer for 25 plus years they put a bad note on my account falsely accusing me of being aggressive when, The lady was so unprofessional. Imagine how many people have been disrespected by her attitude especially with no name on her shirt. Do not go to this store! This store definitely does not care about their customers.
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June 2023 by Mike White
It was clean and well stocked
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January 2023 by Vincent Fowler
I love AutoZone I buy Chevy parts all the time I love that place staff is real friendly and nice
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October 2022 by Ajali Towns
Had nothing that I needed
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September 2022 by Melinda Simpkins
Michael James at the motel 6
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April 2022 by Ref Palacios
Rafael at this location was very helpful. I went into this location wanting to figure out why i had a check engine light on my 07' Dodge Ram. I wasn't familiar with using the scanner and showed me how to do it. It was REALLY easy. He printed out the page and explain what part needs to be replaced. Also, i had my battery replaced by him at the AutoZone location. Definitely appreciated the gesture since I was expecting to do this at home and come back to bring back my old battery. Saved me a trip and time.
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April 2022 by Gustavo Villarreal
Great customer service. I went to the AutoZone off the 91 Fwy and Central I gave the Manager (Female) one of my old numbers to look up warranty on some brake pads. Apparently she said nothing was in the system. So droved to the one on Central and Rosecrans, the manager (female) was very helpful. She found the warranty under the same number I gave the first manager. I recommend this Autozone 100% because the people who work here care. Thanks!!
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January 2022 by Tammy Poston
I visited this location to purchase wiper blades. I entered the store and was pleasantly greeted by employee Renee. He was very professional and assisted me with my purchase. He stated that they did not have the wiper blade for my back window in stock. Renee then installed my wiper blades, while providing a brief tutorial.The manager Stephani was also very professional, and knowledgeable.My experience with this store is always favorable. The store is always clean and well stocked. Thank you Renee and Stephani for outstanding service!
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January 2022 by Aaron Warren
Its Auto Zone,...certain stores have better customer service than others.
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November 2021 by Arnold Vides
The service is fast. The store is small but has all the necessary to get any basic spare part.
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September 2021 by Francisco Morales
Good ? ♂️ ♀️
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August 2021 by Juan Ramirez
bad customer service
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July 2021 by Marco Martinez
As always good
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January 2021 by Rita Bland
I loved the customer service, personal was very kind, helpful, and patient when coming to questions and concerns. It's an outstanding service and good experience.
