VinFast Citadel Showroom offers a positive and professional car buying experience. Customers appreciate the clean and appealing showroom environment. The staff, including sales representatives like Aaron Perez, Diana, Billy Tran, and Justin, are known for being friendly, helpful, and attentive. They guide customers through the process with patience, answering questions and providing support without pressure. Many reviews highlight the quick and smooth leasing process, often completed within 45 minutes, with some staff even offering to deliver vehicles to customers’ workplaces. The cars themselves receive praise for being stylish, comfortable, and fun to drive, with models like the VF8 and VF9 Plus rated highly for their smooth ride and tech features. Customers also value the professionalism and kindness of the team, making the overall experience enjoyable. Whether purchasing or leasing, VinFast Citadel Showroom is recognized for its helpful staff and efficient service, ensuring customers feel comfortable and satisfied with their new vehicles.
Diana was incredible throughout the entire process of getting my VinFast VF9 Plus. She was always attentive, answered all my questions, and helped me with everything — even finding the best-priced insurance. She was super kind and professional. Honestly, it was a pleasure doing business with her. I recommend her 100%
April 2025
The showroom is clean and appealing. The salesman, Billy Tran is very professional and helpful. He helped me to complete the lease within 45 minutes.
April 2025
I really like my new VinFast F9. The ride is smooth and the car fun to drive. Billy Tran and staff were very friendly and helpful during the process. Billy Tran
