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November 2023 by Jesus Gabriel Huerta
Good merchandise, good decent pieces
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June 2023 by Jennifer Cortes
Cheap material and ironically pricey too. I only buy certain jeans because I love how they feel - but don’t come here for long lasting jeans. Go to Levi’s.
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April 2023 by Mireya V.
I ordered some jeans online and tried to return some in store. They told me if I return in store I would have to get a store credit because I paid with PayPal and they're having issues with returns and 3rd party payments. The alternative is to send back by mail which will cost me $8 for the shipping label. They shouldn't accept 3rd party payments if it's going to contradict their return policy. At the very least waive the label fee since it is through no fault of mine that I can return in store. Won't be ordering again.
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February 2023 by Dawn
outlet clothing quality instead of what didn't sell at Lucky stores
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August 2022 by Nica L.
Love the stretchy fit of Lucky Brand jeans & our kids needed some new clothes so in we went. This store is clean, workers are helpful and prices are reasonable (for this brand anyway) great store, nice people, good place to go back to school shopping.
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July 2022 by Georgina Rocha
What happened to the friendly employees that they used to have? Two weeks ago, I had a bad experience here with the manager, Evelyn. I wanted to see if I could exchange or get store credit for a dress my husband bought for me for mothers day which did fit me and unfortunately had misplaced the receipt. But the manager did even let me explain, she cut me off with a very dry attitude, saying we don't do that. My review its not based on the fact that I got a no for an answer but the way the manager approached me. ...plus I shop at this store all the time.
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June 2021 by Eric B.
Julio was awesome. Super helpful and knowledgeable about the product. The inventory isn't the best at the moment and Lucky continues to produce the inferior Venice Burnout line which leaves your skin the same color as the shirt. Shake one out and watch the powder fly. And if you wash it once, it holds true to its name. A complete burnout. You may as well use it as a rag because the color is gone and the fabric is worn. But they still create some great designs and make some rad jeans.
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May 2021 by Stanley Hayes
Wonderful service and great prices
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December 2020 by Gabrehiel Baumer
Extremely rude salesperson. Didn't catch his name, but he's tall with long hair and glasses. Plus, these manager types we're talking amongst themselves and no one greeted me or offered any assistance. I was willing to buy some items but I decided to take my business to Levis. Better service over there.
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November 2020 by larissa Chanel
3 because it is expensive and we don't have enough money but the close is soooo good
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August 2020 by Miguel Aguirre
Favorite clothing store.
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April 2020 by David L.
I bought jeans here. After a month, the button broke. At their request, I sent photos, the credit card transaction number, the date of purchase and the amount. Lucky refused a replacement or exchange for lack of a paper receipt -- during COVID 19. This company does not stand behind its products.
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October 2019 by John P Aguirre
Very helpful staff trying to get this place up during a sale you can’t go wrong a lot of variety and current styles of very comfortable denim and other clothes
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October 2019 by Joseph Bell
Always come here, sales staff is always friendly and knowledgeable. Even when I hit the store in the last half hour.
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August 2019 by Len Chambers
Super affordable, quality jeans and dress or casual clothing. This was what saved my a** for my senior formal. I had totally spaced the dance until my gf bugged me about it, as I was working on my Mustang at the time. Staff here can’t be beat! Best customer service for miles.