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April 2024 by TONY HOURS
THIS PLACE IS PRETTY SAFE WITH YOUR STUFF AND THEY TAKE OF THEIR CUSTOMERS. I HAD A PROBLEM WITH MY RING BEING TO LARGE AND MAX TOOK CARE OF THE PROBLEM. I RECOMMEND TO EVERYONE THAT WANTS TO BUY, SELL OR GET JEWELRY REPAIR ??
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February 2024 by Desiree A.
The service is amazing every time. They have a wide variety of jewelry to choose from and if they don't have something you like they will make it custom. I've been coming for years now .
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December 2023 by Ashlyn Ayala
Hello I purchased a ring about a month ago from here ! I’ve always worn 14k rings and 10k rings never ever in my life have they ever turned green !!!! This one left my finger with green !!!! Please if you go here make sure what ur buying is real if you’ve bought here go get it tested some where else, the percent of gold in there jewelry is less then 30% , owners act like there the only one who know about gold !!!! Then he tells me that the “scrap gold” I traded in wasn’t good no sir old gold is the best and purest! The owner makes you feel stupid and in the wrong when he’s the one scamming people, his gold is not good quality it’s cheap and poorly made forgot to mention the fact that they switch up there prices all the time he said he’d give me trade in value at $180 what the ring is worth ,then he pulls out with $140 THEY DONT KEEP THERE WORD DONT GO THERE IF YOU REALLY CARE ABOUT WHAT YOUR WEARING AND WHERE YOUR SPENDING YOUR HARD WORK MONEY !!!
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December 2023 by Lucia Torres
Cool jewelry
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December 2023 by Anita V.
I have been coming to Loas over 20 yrs for pieces of jewelry and repairs to things my kids have broken. Lao is very friendly they have excellent communication and most importantly there is trust when leaving your jewelry. He has has some very unique pieces as well as custom name necklaces, rings and more.
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October 2023 by trix trix
The owner was and is such a j*** dont go there he is a cocky person I purchased a chain and he said he would give me money back for what i paid for it to get a bigger chain so when it was time to change the chain he gave 300.00 less then he was supposed to .I asked why did u do that he said sarcasticallyCuz i can im the ownerWHAT EVER YOU DO DONT GO TO HIM HE CHANGES UP ON YOU TRUST ME IVE ALREADY REPORTED HIM REGARDING HIS FAKE DIAMONDshe will come at u all nice sweet joking but he truly is a bi --polarman (not trying to bash mental illness people) but he should take his meds so he doesnt change up like he does when working w/publicnever again will i use that place bad business ethicsKarma is coming your way..there is a difference when it comes to quality and quanity I get it many people go to him because he buy so much quantity but when u wear quality you will know and see the difference. It was convience when I purchased from Lao long or whatever his name is and all the peeps I recommend him will now go yo my new jewelry place maybe his son will do better then his father and his layaway filing system is worthless outdated.
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October 2023 by Nadine M.
Be cautious when purchasing here. I bought a beautiful necklace here two years ago after I purchased it they said it was going to be a few hundred dollars more if I wanted to pay the rest and still pick it up. They increased the original price a few hundred more dollars saying, because of the diamond, weight of the gold so forth. I agreed, now that it's been sitting in my safe I decided it was time to sell. I went in and the offer they gave me was a slap in the face. I asked why they were offering me bus change for my jewelry and they said the type of gold and quality was cheap. That blew my mind since it contradicted everything they told me when they originally sold it to me. I didn't expect a huge return back, but definitely not chump change. Stay safe out there.
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August 2023 by Jerry L.
Lao is the Best, genuinely good natured person. Staff is great. Good deals and very helpful
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August 2023 by Khan Savage
This place is by far the best place to do business, if you want GOLD to buy or sell u will NOT get a better deal. LOVE THIS PLSCE
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August 2023 by Christine Gurganus
The best jeweler in Los Angeles, perhaps the world. There's nothing he and staff cannot do. I brought dead, lackluster jewelry in and he cleaned it almost more beautiful and brilliant than it was when I purchased it brand new! Shocking results. Incredible attention to detail on all jewelry repairs. Knows everything a human being could ever possibly know about jewelry, would never steer you wrong. 100% beyond honest and transparent. I travel clean across the other side of Los Angeles for Lao's. You should, too.
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August 2023 by Jenny Gonzales
Best of the best jewelry shop in East Los Angeles highly recommended.
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June 2023 by Rosa Blanquel
Very good service. The staff excellent.
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June 2023 by Penelope C
Best prices.
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June 2023 by Oscar Galicia
Very nice people., very good customer service.
Very good customer service, very friendly
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June 2023 by Zonia J Duenas
I have been a customer at Lao’s Jewelry for over 35 years, way back since he only had a displace inside what is now “El Super”. Love this place!! Customer service is awesome!!!! Always 100% satisfied with quality and price! So happy my adult children now go there, too!! I highly recommend it!!!
