-
December 2020 by David Phillips
Excellent service!
-
May 2019 by Mathew Fontes
The staff here is on point and the CD rates are typically among the highest.
-
August 2018 by Allen G.
Avoid this bank, only appreciate you if you have a lot of money. If you are going through hard times/divorce, etc they say they understand yet are quick to blacklist your account and labeled me with "account abuse" so that I can never open another account anywhere. Paid off the overdrawn account yet still wont clear my name, local store did nothing, corprite told me to send an email. A loyal customer for 15 years and this is the thanks I get over $300. Avoid Umpqua at all costs. Tri-counties bank is down the road and very willing to help and very cheerful.
-
June 2018 by Jennifer S.
I am new to the area and heard great things about the Colusa store. I went in to open an account. There were to young lady's work and they both were with customers. They both greeted me and said they would be right with me. There was a another lady on the far side of them. She never said anything when I walked in. At one point one of the tellers asked her for help. She replied What, then when she turned around and answered her question. I overheard her tell them both with customers in the store that she can't wait on customers because she has things to do. That if they need help to figure it out or call someone for help. That she was going to the office to get her stuff done. She never told me hi or that someone would be with me shortly. I left after I heard that. She was very rude and mean to her staff. If that's how she treats them, I can't imagine how she treats customers.
