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September 2022 by Judith G.
The absolute BEST in customer service and care. First, I love that a real person in the pharmacy answers the phone, usually within two rings and handles my refills within minutes, and then has them to my home within a couple of days. Thank you so much to this fantastic staff. The one place I can think of that's completely hassle free. Rare these days.
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August 2022 by Dora d.
all the nurses and doctors are very nice, very respectful, and understanding. i've been coming here for about 3 years now and haven't any problems, they're always on point, spot on, and very helpful.
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August 2022 by Lucinda S.
Great help! Delivery on time. Very pleasant to deal with. Nice to talk directly with the knowledgeable pharmacist.
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January 2020 by Jessica G.
Horrible service they are always sending my mom more of what she doesn't really need and always give her trouble when she needs her insulin. She needed it and they didn't give it to her after they said they would have it for her. The clinic called to approve the refills and the next day the pharmacy said they never received it. Had to take my mom to emergencies because she wasn't feeling well since they didn't have the insulin for her when they said they would
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August 2019 by Amanda C.
The customer service at Colton Pharmacy is amazingly above and beyond the industry standard. My mother was prescribed a specialty drug that her pharmacy did not dispense, resulting in her doctor sending her prescription to Colton Pharmacy. Her prescription was mailed out to her and received within a weeks time with a $0 dollar amount due. A week went by and my mom got a call from Colton Pharmacy, informing her that her co-pay would be $100 a month for this one pill she is taking! Patel, the manager/pharmacist called me back. He told us that for the first month, to help my mom get started on her meds, they covered the fee of $100! Patel continues to say that there are foundations that will subsidize prescription fees for qualifying applicants. He asked a few questions regarding income, and he applied her information while we were on the phone. Within a few minutes, my mom was approved for the program and will get her future refills at no cost to her! I can't tell you how grateful my mother and I are, for the 5 Star/5 Diamond "customer care" we received. I'm overwhelmed by the standards of service they delivered to us. I'm quite sure that this is the level of service they give to all of their patrons. I believe in supporting our local merchants. Colton Pharmacy is your neighborhood pharmacy that will go the extra mile for you! Patel and Anik were very cordial and professional- with the added bonus of the aforementioned!! Wow guys, you are the best! I will let the prescribing doctor know how amazingly easy it was (and pleasant), doing business with Colton Pharmacy!! SUPPORT LOCAL!!!
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November 2018 by Omar C.
Extremely efficient in processing the medicine prescription and delivered it within the same day.