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January 2024 by Chris Skinner
Friendly and helpful staff! Special thanks to Holly for being so helpful and kind. She received my donations and did so in a helpful and kind manner. Great selection and always a few welcome surprises, things you never thought you’d find.
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November 2023 by diana duane
This place has the nicest shoes
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September 2023 by Corey Park
This is the most overpriced Goodwill I've ever been to. Prices are often retail or more than retail...a low quality Spiderman mask for $19, a hat that I had purchased for my son new for $3 was listed for $7. Used tshirts were $4 or $5. Shoes were retail prices for used shoes. Disappointing...we will do our thrifting elsewhere.
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September 2023 by Jose Avila
$50 for some beat up nike shoes? its crazy.
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July 2023 by Anthony K.
I shop goodwill more often than the average person so I feel like my testimony bears a certain kind of trust! The goodwill in Colton not only offers great products but the staff employed here are A grade. Being that I visit this store weekly, I can refer to employees by name and hope that anyone interested in adding this to their route, finds this review helpful. Ernesto, who is the manager at this location, always goes that extra mile to make sure you are finding what you are looking for and also double checking to see if you are receiving the best service from all of his employees. Never been to this store and not been greeted by Ernesto. A couple of employees I deal with on a normal basis are Calli and Eric, who always make sure I am finding what I need in the store. This store and it's employees resemble exactly what Goodwill stands for. I look forward to my next visit to this location. I would recommend visiting this location if you have never been here or are just looking to branch out from your normal stores. You will not be disappointed with the crew and all the great products found here. Thank you to all of you for your continued service each and everytime I visit your store!
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July 2023 by Tank Guevara
Goodwills never really hit for me not even the bins and goodwill has changed over the years don’t forget that this store never has anything and it’s always obvious it’s been picked through instead of looking restocked never any people on the floor restocking
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July 2023 by Manasa Savnur
Eric & Jennifer were amazing and went out of their way looking for something I mistakenly dropped off at the donation centre. They had to go through all the recent bags and look at the cctv footage and they did everything they had to, but at the end of it, they made my day! So grateful for their help. The A team, for real!
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July 2023 by erika lopez
My family is very frequent shoppers of goodwills and decided to give this one a shot.. usually go to Redlands or highland goodwill.. well upon check out , the older Caucasian cashier(i don’t have her name) decided to decline my son his school ID for his 15% discount very rudely to my KINDERGARTEN son who has used his school ID at other goodwills without problems. The cashier states it’s only for high school kids and my son gotVery sad. She called her manage to prove to me she was right and the manager told her “any valid school I’d” which she continued back and forth with the manager “well isn’t it just high school or junior high” not wanting to accent the fact that the customer was right. She rudely came back and I told her she should know her own employers policies before being extremely rude to my son who was now sad he couldn’t use his ID. My son continued to show his Id which she completely ignored him. She argued back and forth with me before the manager literally had to tell her “enough!” . Goodwill should be ashamed to have employees like her representing their name. In the end, my son did receive his 15% on a toy he wanted. The money and discount is not a problem… the rude demeanor of your employee thet is not acceptable.
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May 2023 by Roberta Avalos
Junk nothing but junk at this store.
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January 2023 by Amanda A.
I asked to use the restroom and was told by an employee the restrooms are only for employees only. I asked to speak to a manager and a young woman named Callie told me I could not use the restrooms because it's company policy. I asked her for her managers, phone number and name, and she told me her managers name doesn't matter. She wrote down her name and a phone number on the receipt and handed it to me as I walked away she laughed at me. If this is the type of manager goodwill wants to help the public. She is a horrible example and completely rude. Goodwill you should be ashamed of your employees conduct. I recently had shoulder surgery and I'm in a sling and needed to use the restroom because of health purposes. This behavior is completely uncalled for. I will not be back to this location, nor any other goodwill. I asked her why she was laughing at me and she said it doesn't matter I'm done with you.
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December 2022 by MICHELLE MELTON
Great customer service very well organized, clean and friendly staff.
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November 2022 by Theresa Rocha
I love coming to this Goodwill store. More better pricing and clothes better quality, better pricing if you get the 2 colors of the day. One color will be 50% off the other color 25% off... Thats when it's worth it...
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September 2022 by Matilda D’Hum xoxo
i was surprised to find so many really cool and contemporary plus size dresses in one place!
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August 2022 by Jeffrey Lieberman
Cool stuff but a little high on their prices
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August 2022 by Scott Garrison
1. I went in to buy bedrails ..none. low inventory2. They have 2 restrooms that are large but desk guy said only for employees ?. They had access a year ago!3. They live on free donations from public and even get supplemental labor from court system..they used to have a much needed labor help center in riverside on Iowa that they closed. Now they closed restrooms ?????? No more of my time or money spent here!4. I will go to Habitat 4 Humanity and Salvation Army and 9th street for my Thrifting!
