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February 2024 by Daniel Baguyo
One of the best banking experiences I’ve had! I had been having issues with the “corporate” customer service representatives not being helpful with an account hold issue. After sitting down and explaining my problems to first Luke and then Dulce, Dulce was able to submit a request on my behalf and almost immediately solve the problem I was having for a week.Great customer service and highly professional.
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February 2024 by Kameron N.
Why are there TWO clerks/Cashiers on a Friday at 3:30PM?!?!? There are 20 guest in line literally. Who is management?!
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January 2024 by Laura Meza
The best service there is
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October 2023 by Elie Chouinard
I have been trying to get my statements for almost a week from my local Chase in Moreno Valley off Fir StWith no luck. I was in the area so I stopped by, Juan C Venegas helped me out as soon as I walked in. I agree with another reviewer the worker bees actually care, whereas the manament leaves something to be desired.Juan made my day.
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October 2023 by Robin B.
Only one for miles! There is only ever one ATM available during "closed hours" this place is always packed! Just drive the extra distance, it might save you time!
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September 2023 by Jason Allen
They get 2 stars because the tellers are so nice and desire to be helpful but the customer service agents and managers definitely don’t care about the customers and running things efficiently. They sit around at their desks while the teller line grows 8 people long or worse.
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July 2023 by Frank Lopez
Don’t use the ATM! $4,300 deposit and the atm stopped working… they said it will take three weeks before they can “credit” me my money..
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January 2023 by Carla Barajas
Joel Cisneros, thank you so much for your patience and for helping me out today. I really appreciate you.
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November 2022 by Xiomara Inzunza
Worst location, they don’t care on helping out the customers, i need to speak to a banker and they just act like they’re busy, i have an hour waiting already and still don’t want to help us
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October 2022 by Xiomara I.
Worst bank ever, they don't care about customer service anymore, waited an hour to be able to add someone in my account, and i went up to them to ask how much longer and she basically said it was going to be more wait, the first estimated wait time was 20 mins and it's been more than an hour
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October 2022 by Clint Ngassem
Literally one of the best banking customer services I have had. Moreover, it is clean, and has multiple attendants. The wait line is not long, and I must say, I enjoy my experience with chase bank. Easypeasy, and no complications.
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October 2022 by thirteen Ngassem
Literally one of the best banking customer services I have had. Moreover, it is clean, and has multiple attendants. The wait line is not long, and I must say, I enjoy my experience with chase bank. Easypeasy, and no complications.
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October 2022 by William Jones
They are closed. And the ATMs are off. Steer clear.
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August 2022 by Ashley M.
Save ur time and don't go to this bank .I went into this bank thinking i was going to get a credit card but instead of helping he rushed us and was extremely rude to me and my parents and not letting us speak .I will never come back (pretty sure the bankers name was Juan , dark haired man that speaks both Spanish and english )
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August 2022 by Cesar Tell Em'
If I could only express how much harm this bank has done to my credit and how much money I have lost before it as of July 2022 it keeps being the worst
