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August 2024 by Justin Gonzalez
Great place to get a great deal on quality furniture. The main store has many things at a lower price. But the real clearanced items are in the back warehouse FYI.
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July 2024 by DeJuan Rogers
Marlaina was excellent and didn't hassle me into any purchases. I will ask for her help anytime I shop at this location.
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June 2024 by Rohini Vyas
We shopped with Mr. Mushtaq Ahmad during two separate visits while we were looking for a bedroom furniture set. He answered all our questions and honestly gave his recommendations. While trying different stores and salespeople, it seems like Mr. Mushtaq is one of the few good ones. He was never pushy, never judgemental, but always willing to listen to what we were looking for and see which pieces would match that idea.
We even had to cancel one part of our order, and then went in-store to buy some other pieces — and he assisted with that flawlessly. The whole order will still be delivered as one! Buying new furniture can be a a headache, but Mr. Mushtaq made it seem like we were shopping with family.
Next time we need furniture, Ashley Outlet Colton will be the first place we go. I’d highly recommend!
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May 2024 by emlio orozco
Hello, my name is Emilio. It's been 15 days since I bought some furniture for my children, some of which were damaged. I went to the store to see what happened. They told me that Ivan was going to go to some people to look at it, which hasn't happened. It's been 15 days. I don't understand that a store of this size and with a recognized name goes through these things with quality control for its customers, they don't even deserve a star rating.
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May 2024 by Eve
Rick helped us very kindly.
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April 2024 by judy mapstead
Tomy is Amazing!!!! Very helpful and good attitude. Great worker.
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April 2024 by Alex V
WARNING: DONT SHOP HERE!!!!
Bought a "NEW" coffee table, opened it to assemble, table had damage, called customer service, said to submit pics via email, and received an email saying all sales are final: which we were not made aware of prior to purchase.
Don't shop here. They don't tell you items may be damaged and they won't refund you the money if they are!!!
Better customer service at Walmart.
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March 2024 by Monica Chavez
Just looking around
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March 2024 by J C
Scum bag sales and repair services. Say one thing to your face yet process another after leaving. Typical San Bernaghetto.
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February 2024 by Jasper St.Andrew
New and new plus discounted, can't beat it.
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December 2023 by marla thompson
Always find what we want! Always at a good price!
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November 2023 by Ruth Bravo
Very spacious, clean and friendly.
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November 2023 by Justin Miller
Ashley’s Furniture do yourself a favor and find better management and new customer service workers. Beautiful pieces but the customer service will make me not visit this store again. Ghetto.
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November 2023 by Lynn Gorton
I am HEATED!! I’ve been trying to call Ashley for weeks and so has THEIR customer service department with no answers. I spent ALOT of money when I bought almost a whole house of furniture. My king size bed frame (slates) are falling apart and warped. Even missing some of the middle support legs. My mattress is ruined and caving in on some areas (the springs). Been having back pain the last couple months and now seeing a ortho doc for the issue. I contacted my sales person today and told him I can’t get a hold of the store and neither can his customer service people. Told him what’s going on. He told me “I should have bought some kind of bunkie board for the slates to support the mattress. I was NEVER TOLD ABOUT THIS AT TIME OF PURCHASE. I bought this set because it didn’t need a box spring and was going to “SAVE” me money”. I’m going in person tomorrow after work to raise hell. THIS IS BULL HOW CUSTOMERS ARE TREATED AND PHONES NOT BEING ANSWERED BY THEIR OWN COMPANY DEPARTMENTS. photos to follow for proof.
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November 2023 by Pam Moothart
I fully expect to be pleased with the chair I purchased, but am VERY disappointed about the customer service. No issues in store but I had a question about my order and tried for 2 days to contact the store and couldn't get through. Even their Customer Service center couldn't get through to my local store for me--and they tried! No one picks up the phone! I'm hoping it will all work out but I'd be hard pressed to want to do business with them again. On the bright side, I dealt with two sales people before purchasing (Erum and Chris) and they were fine. I just wish I could have been able to contact the store as I stated.
