Used Cars in Colma, CA

“Bought a CT5-V Blackwing elsewhere and there was a recall software update. After an 80 mile drive on a Saturday half of the electrical components failed along with some indicator lights.
Brought it in to Cadillac of South San Francsco 10 min after service dept. closed on Saturday. Salesman Caleb contacted service rep Alek Karras who took command and put my concerns to rest. At 8am Monday morning car was reprogramed and ready to go. Complements to Caleb, Alek and service manager Gary for excellant customer sevice.”

“Just picked up my EV-9 from them last week. I dealt with three other Kia dealerships and Serramonte was, by far, the best. Their Internet salesperson, Nick, was absolutely terrific. He was professional, friendly and super responsive. We were able to work out the details of the deal via email, which was my preference. Only negative thing i can say is that my car wasn't ready when I went to sign papers and pick it up. I had postponed my initial appointment to the following day and Nick wasn't working on the day I went to get the car. The other sales folks were just helping out and no one thought to have the car ready when I got there so things took a couple hours longer than expected. Other than that, it was a great transaction and, thus far, I'm super happy with my Kia.”

“Nicholas Chang and team provided premium service in delivering the car that matched perfectly our requirements. During the initial test drive of similar model, Nicholas was knowledgeable and provided honest opinions on the different NX 350H Basic/Premium features based on past customer feedback. Such input definitely helped us better analyze the pricing tradeoffs.

Although there was a couple of days delay in the car delivery to the dealership location, Nicholas made sure the service on the day of our car pickup was smooth and also reiterated the different features including setting up the Lexus mobile app.

For the final add ons of financing terms, servicing, GAP coverage, etc. we were assisted by Gustavo. I was impressed with how Lexus finance team worked seamlessly in the background with the credit union that I received the loan approval from.

Overall, had a fantastic experience working with this dealership.”

“Great experience selling my car here.Very friendly and helpful staff.Didn’t have to wait for long.Got fair value of my car.Will always do business with car max in future”

“Had an excellent experience with Levy. If you need any service for your Infiniti I would seek out Levy as your service rep when you come here. He was highly communicative and took me through all the options in very plain language which is not always the case with dealerships and garages. +++”