Serramonte Volkswagen is highly praised for its excellent customer service and wide selection of new and pre-owned vehicles. Customers from San Francisco, Daly City, Colma, South San Francisco, San Bruno, Millbrae, Burlingame, San Mateo, Hillsborough, and Foster City often choose this dealership for their car needs. Many reviews highlight the welcoming atmosphere and amenities that make visits comfortable, whether waiting for service, picking up parts, or exploring new vehicles. The dealership’s staff, especially salespersons like Silvio and Otis, receive glowing reviews for their professionalism, patience, and honesty. Silvio is known for taking the time to help customers find the right car, showing a good sense of humor and making the buying process smooth and enjoyable. Customers appreciate his knowledge, patience, and the lack of pushy sales tactics, which make the experience less intimidating. Otis is also recognized for making car shopping fun and relaxed, with jokes and deals that leave customers smiling. Long-term customers have trusted Serramonte Volkswagen for over 15 years, praising the quality of service and the ability to keep their vehicles running well. Overall, the dealership is committed to providing an amazing customer experience, ensuring that buying and servicing vehicles is a positive and hassle-free experience.
I have consistently received great service and respectful treatment. Due to the long wait for service to be done, I was given a ride home and a ride back. This was a great free service provided so I could do other things without being confined to the waiting room. I would recommend VW/Subaru maintenance to others.
December 2025
Service on my Golf R was smooth, on time and the service team was terrific. This is a great car and top notch service helps with the experience.
December 2025
Sho was amazing. Very supportive and friendly. I had a great experience buying a VW Jetta. It was a great deal.
