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October 2023 by Christopher Shue (Chris)
Great customer service!
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August 2023 by Jil S.
This has been my home studio since 2018 and I haven't been for awhile due to travel (but have hit tons of other OT studios). I'm so sad and disappointed at how downhill Daly City OT has gone. It's the dirtiest studio I have ever seen. Dust everywhere, wipe stations falling apart and taped back together, huge trash bins on wheels in middle of studio. Bathrooms are absolutely disgusting. They clearly are not using a professional cleaning service at all. I plan on hitting other SF-area studios for my workout from now on.
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April 2023 by saisha sams
Joey is amazing can't wait to take her class again next weekend????♀️??♀️
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April 2023 by Michael Medina
Love, love, love being a proud member at OTF Daly City.
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April 2023 by Rachele L.
OTF Daly City finally got the screens for the rowers still wished their coaches were more like coaches instead of following a script. Coaches in SF are more engaging and motivating and actually learn your name. But heard they are banned by owner from coaching in Daly City/Peninsula. I would suggest to owners to reevaluate those bans.
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January 2023 by Lolita R.
Closed my account and haven't been to this gym in two years yet they recently started charging me. Now that I recognized I recently got charged I checked my bank account history and saw I got charged one more time about 4 months ago and that's it. That makes no sense because when I was apart of the gym I was consistently getting charged monthly. I tried looking up a customer service number for Orange Theory Fitness but couldn't find one so I called the actual gym in Daly City. I asked the lady for a customer service number but she said that doesn't exist and I would have to talk to their manager about my claim. This all looks suspicious to me bad business practices. I have to dispute with my bank and am still waiting to get my money back.
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November 2022 by Andrea M.
I've been going to OTF Daly City for over a year now and I absolutely love it! The front desk staff, the coaches, the members, everyone at OTF DC is the best. The facilities are clean and the workouts are challenging, but doable. I highly recommend you join OTF DC, you won't regret it!
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November 2022 by Linda O.
I love OTF! And this particular location is my home studio because you definitely get a more community based environment with the staff, coaches, and members. As a premier member for almost 1.5 years I can say that OTF has definitely changed my entire world! I've never been so excited, eager, determined to reach my fitness goals all while having fun too! They set up different challenges and benchmarks every month so you can track your progress (and PR ) Shout out to all the coaches who push me everyday, they bring the energy you need when you're in a push pace or going all out! Also, each coach has their own personalized music playlists so you'll get a variety of genres to workout to! How exciting right!? Coach Joey- always brings the heat every weekend looking good with her make up and lashes! You can catch Coach Marie filling in when needed as well as on the floor possibly working out with you! Coach Sara & Coach Kayla have the best energy and playlist will want to make you twerk for a second forgetting you're at the gym! Coach Gabe & Coach Dawson bring the fire hip-hop playlists, and I appreciate Dawson taking the extra time to go through flexibility and sometimes adding stretches where is needed. Lastly, the front desk otf crew are the best always responsive on text messages and have the best energy when you first walk into the building! Y'all are amazing!
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August 2022 by Irondo11
Love Joey! Owner's cologne too strong today. Gave me a headache. Perfumes are loaded with toxic chemicals.
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August 2022 by Emily Cervantes
Fun n excellent place to workout, friendly helpful staff.
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June 2022 by Amanda L.
After trying to push myself to go to the gym and outdoor runs independently, I caved in and decided to give Orangetheory a try. My coworkers and friends RAVE about how great the workouts are and I have to agree after joining in April. There is a pattern to the workouts: half the time on the tread and the remaining half on the floor (for their typical 60 min 2G classes), but they are always switching the floor exercises and intervals up! Working out can be a routine and it can get old quickly, but I love how there are programs and challenges incorporated to make it more enjoyable. Yes, some coaches are better than others. Some will help you fix your form and some won't. I love Coach Joey's enthusiasm and critique and Coach Jack's sassiness and honesty! The gym itself is VERY clean and new; there is ample parking available. Only downside is that pricing is on the more expensive side. But if it's for something that motivates me to workout more and live a healthier lifestyle, I'm all for it.
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June 2022 by Barbara Reece
An amazing gym! All of the trainers are outgoing & friendly.
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May 2022 by Marissa M.
I really enjoyed the time I spent here, the trainers & front desk staff were also pretty chill.... now that was back in 2020. I received a email in May 2022 advising they couldn't retireve my mother membership payment. I called and spoke to Evian expressing my concerns of why a transaction was even being made considering I haven't been here in over 2 years. He advised I should've recieved a email about them unfreezing all accounts. I advised him I haven't received anything, i hadn't been there in 2 years nor do I live in the area any longer. He expressed he could send me the cancellation form and no charges would be made to my account. As of May 23 2022 they collected $129.00 from my bank account. When calling to explain the situation him and his worker were useless! He started getting mad at the fact that I was upset for there errors. He then told me to send a email in which i already did to the management for help. Lol funny Evian put the blame on the customer why don't you. What place unfreezes account 2 years later verse just shutting all the ones that haven't been used in years down instead. Give me a refund and cancel the membership that should've been closed 2 years ago!!
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March 2022 by Amy Field-Smith
Otf is the best. There is no better way to spend an hour working out. Daly City is a great location with great coaches. Easy parking, easy accessibility to SF and the peninsula and close to many conveniences such as Target.
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December 2021 by Michael Bernstein
Coach Jack and Coach Joey are hilarious and make the workouts go by quickly. Would recommend!
