-
February 2024 by Kris Corey
Levi helped me tremendously after my brakes were fixed incorrectly by another dealer. He dealt with the situation quickly and kept me informed along the way. He is a true asset to Golden State Infiniti! Thank you Levi.
-
January 2024 by Josh Davis
Levy was excellent - excellent service, excellent communication and did exactly what he said he would do!
-
January 2024 by Nathan Cruz
Levy got me squared away quickly and professionally, with clear and regular communication the whole time. I'll definitely be bringing my infiniti back here for service.
-
January 2024 by Kat de la Torre
This was my first time getting my car serviced at this location. I used to go to Infiniti of Marin for previous services. I called on Thursday 1/11 and was able to get an appointment on Monday 1/15. Levy helped me with getting my QX60 serviced. It started making some rumbling noises anytime I used the defroster/AC/heat. He was honest and gave me a cost breakdown of the services. I received a call with the issue as well as a complete assessment and recommendation of services needed. I opted for 2/5 services recommended and was able to get my car back within a few hours. I will definitely be coming back for future services with Levy and his team. Thank you for your honesty and professionalism.
-
January 2024 by Dennis Eison
Thank you Levy for facilitating a seamless recall experience.
-
January 2024 by KJK
Went for my first maintenenace service for our QX55 to Golden State Infiniti. At the service department we were greeted by Levy Tu, the Infiniti service adviser. Levy was very knowledgeable, patient, and courteous. He explained everything in detail and basically created a stress free and a very pleasant environment. It was a pleasure dealing with him and I would certainly bring my car there again for future service.
-
December 2023 by Larry Stiffler
I think Levy is a real asset to this Infiniti dealership. He was extremely courteous and helpful. All my questions were answered, my concerns addressed, and the car maintenance was actually performed less time than anticipated. I am currently leasing my 8th Infiniti and certainly have extensive experience and a long relationship with Infiniti personnel.
-
December 2023 by Kyu Kyung
Golden State Infiniti has the best service department. Especially Levy, who is the best Service Advisor. He goes above and beyond and really takes care of his customers. After my car got serviced, they washed my car. However, he noticed that there was this weird stain on the hood of my car that wouldn't come off... so he took some special car stain remover and cleaned it all up. That's what you call service!
-
November 2023 by Evelyn Malvar
Levy is very attentive and prompt for all the services needed for my car. He explained really well what services have done. The job been finished earlier than expected. He is very knowledgeable. Thank you Levy for the job well done! Keep it up!!!
-
November 2023 by Kim Nicol
Levy was great! Good communication, prompt service, and he helped me understand what was happening with my car. Coincidentally, it had been tampered with earlier that day while parked in my neighborhood, and I wasn't sure what had happened. He was a great listener, looked carefully, and offered some ideas. I'm grateful for his help! And I feel much safer. The actual service I brought it in for was also handled very well, and timely.
-
September 2023 by Maria P.
Got the best deal in the bay area for my new Infiniti Q50 !!Exceptional customer service from Sergey Yusupov the Infiniti Sales Manager. Go see him if you want a great deal.
-
September 2023 by Sergio Benitez
Went in for a test drive and ended up getting a Q50. Sergey helped us out, he was very helpful and informative. I had a great experience from goin to test drive to trading in my car for the new one. Their service was really good.
-
August 2023 by Paul L.
Came in to trade my old Infiniti and had an excellent experience from start to finish. Their cars are priced well below market price, their customer service is top notch, and they were able to give me a fair trade in value. Sergei was professional and knowledgeable and helped me find a new car very quickly. Highly recommend!
-
August 2023 by Al R.
Thank you Omar, Sergey, Cori for your help building the Q60 lease, was very good time between agreement and final paper wor.Good luck and enjoy !!!'Always my best!!'
-
August 2023 by Jovanna Piazza
I was looking for a new QX60 to replace my old one since my lease was expiring. My Husband connected with Sergey and discussed with him exactly what I was looking for and the cost of what we wanted to spend. They didn't have the exact model I wanted at their dealership and he was not pressuring us to just pick something they had. He went above and beyond to locate the exact model with the colors I wanted for the exterior and interior. Sergey and his team were very personable and knowledgeable. Cory who is very tech savvy took the time to walk me through all the new features of the SUV since the interior had vastly changed compared to the 2020 I was returning. It was a pleasure to work with Sergey and the team and I'd highly recommend connecting with this team if you are looking for a lease or new car.
