-
November 2023 by Kimberly L. Sherwood
Colfax Mini Storage and Rick, the manager have been great! Back in February 2023 when my dad passed away, we needed to rent a larger storage unit than dad had previously rented. Colfax Mini Storage came through immediately with a larger unit. Then, currently, my mom now needs me at almost 82 and she lives way down in Orange County. I literally am packing up my apartment in Truckee and going down to stay with her for awhile. Who came through for me? Rick at Colfax Mini Storage! I needed storage ASAP. Thank you Rick. You have done a great job! Keep up the hard work and making customers satisfied.
-
October 2023 by Nicol Walker
Colfax Mini Storage is by far the best storage facility around. The main reason being Rick. Cant say enough good things about him. Hes very professional as well as very personable. Hes very thorough, has a great attitude and does his job very well. Ive gone thru some hard times since ive had a unit there and hes been super patient and gome out of his way to work with me. Grateful would be an understatement. All around great business!!
-
October 2023 by Someone WhoCaresAboutTheFuture
I gave a 4 only because I have not had any experience with the storage facility yet. My first encounter was with Rick when I came to see the unit. He was friendly, attentive and very helpful.I reserved the storage unit I need and Rick handled all the details to get my reservation solidified.The facility looks very clean and well kept.
-
October 2023 by jocelyn zidar
Colfax Mini Storage,& Rich in particular, are amazing. He’s done such a great job shaping up the facility & it looks amazing. He’s been so helpful to me!
-
October 2023 by Cristina M.
My family has been with this storage facility for literally decades. It has always been a good experience. The new management team has been amazing. They are very down to earth and caring folks. There is a level of trust when you are leaving your stuff in the care of others so that matters to my family. A+ overall. Highly recommend.
-
October 2023 by Charles Williams
Rick, is true professional that puts the customer first! I can count on his expertise and support to help plan my storage needs with confidence. He is willing to go the extra mile to ensure a pleasant experience. I highly recommend Colfax Mini Storage to my friends and family.
-
October 2023 by A L
Everything here was great, the facility is good in the owners are wonderful. The prices kept going up and I couldn’t afford it. The only reason they didn’t get five stars.
-
August 2023 by Francis Thompson
Rick, the new guy, is doing a fantastic job. He’s helpful and friendly.
-
August 2023 by Geri Lennon
Amazing gated storage facilityManager Rick is kind, attentive and always willing to help. I give him and Colfax mini storage TEN stars. It is so important to have this incredibly reliable facility. Thank you Rick and Colfax. Geri
-
August 2023 by Rebecca F
So happy to be using Colfax Mini Storage. Very easy transaction and the staff are amazing! So kind and accommodating! Highly recommend and appreciated ?
-
August 2023 by Forrest Cryderman
Amazing prices, amazing staff. Good sizes for the right price. Im going to be here for awhile. Need an affordable place, then this is the place to go.
-
August 2023 by Martha Patrick
Rick at the Colfax Mini storage is a great guy. I had a lock issue and he was quickto resolve the issue.
-
July 2023 by Cj N.
UPDATE: July 16, 2023 still no reimbursement, no contact...nothing.UPDATE: June 27, 2023I have emailed Colfax Mini Storage three times requesting a closing invoice and return of pro-rated rent and deposit. We were renters at Colfax Mini Storage for almost 20+ years. Earlier in June 2023, we received not one, but 4 emails alerting us to change in ownership and change in rental fees all in the same day. The1st email stated our rent of $88 would be raised to $128. Our decision at that time to vacate was made due to the increase in the rent and we really needed to clear out our unit. We hadn't been to our unit in a couple of years, never missed a payment and was told by the new manager (Rick) that there was a computer mistake in fees. Anyway, we told Rick we had health problems, seniors and it was time to close the storage. We stayed in contact, all payments current to July 17th, 2023. We had help for 3 of the trips to pick up items. Last trip our helper pocketed our lock and forgot to lock the unit. (not a big deal) as we had 1 more small trip to finish.Initially upon entering our unit, we found rat/mice excrement everywhere. Our items, saddles, boxes, etc all had chew marks, feces and urine. 'We dealt with it in the process of moving out and with only 1 last load to pick up...., I get a phone call from Rick stating our unit wasn't locked..... Rick said he would put a lock on it for us and we were to go to the office when we came back for the last load.On 6/27/23, we called Colfax Mini Storage to let them know we would be there at 9am for the last couple of items and close our contract. My husband went to the office to have Rick/John open our unit (as we thought they were being nice about the lock??)...and as my husband and helper arrived at our unit, there was a comment made : "ya, they tried to skip out without paying!" ........... my husband realized: they were going to the wrong unit!!! NOT US. and............there was never a security lock placed on our unit as the phone call stated. andhow rude and unprofessional for an employee/owner of Colfax Mini Storage to make a judgement call about us, knowing nothing and then actually referring to the "wrong unit and renters".Instead, the office people standing there looking into our unit (which was full of rat/mouse crap).They stated we 'needed' to clean and sweep out our unit of the rat feces. One of the office staff. (John)..again...made the comment, that WE brought in the RATS in our stuff and we were responsible!!! On June 27th, I initially emailed the owner that morning with a thank you email and a hope for there continued business....BUT..........when my husband got home and relayed what just transpired ... what happened and the rude comments ....I immediately emailed the owner/Rick a 2nd time telling him what I just wrote above... and being older, serious health issues.... hauntavirus is a MAJOR concern so NO we did not sweep out the unit , NOT our RATS, not our circus.What a horrible way to end what had been good relations with the previous owners of almost 30 years. Would I recommend Colfax Mini Storage? Personally ... NO
-
July 2023 by Adam P
They recently had a management change, but Rick who still works there is absolutely great. I love out of town and had some questions that took more time than expected and he was beyond willing to make sure I had them fully answered and is a great guy. Solid place great staff
-
June 2023 by Ruby Chase
I came in with a lot of questions and Rick was so helpful! The lot was clean and the way the units are insulated with the mountain should keep them more insulated. Im looking forward to storing my things here.
