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March 2024 by Sharon I.
I used to love the pharmacy at the Walmart Neighborhood Market at 1830 Shaw but not anymore. They have always been very helpful and friendly but something has changed. Tonight I went to pick up my prescription; I was a day late but their hours are not convenient. They don't open until 9 AM and close at 7PM (some days earlier) and they take time off for lunch. So I was wrong in being late but the pharmacists that I dealt with tonight was an angry, obnoxious, bully and he told me off for being late. I had never seen him before. Don't confuse him with the pharmacist named Bee who is always kind and helpful. Well, I was wrong for being late but I don't believe that I should have been humiliated and talked to in such disrespectful tones. Great customer service! NOT. I will not be back. My insurance company has been after me forever to change to their pharmacy which delivers via mail. No more trying to fit the Walmart Pharmacy schedule into my schedule. I also hope that Walmart will give this employee a lesson in customer service and just how to be nice to customers no matter what.
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February 2024 by Harvey Hall
I just used the pickup for my groceries. Ended up waiting 25 minutes. The part that was bad was I called left a message. It took 8 calls to checked in. Cars that came in 10 minutes after me got served before me. I called to talk to a manager about this and basically was told it was super bowl weekend. I worked grocery for 4 years we prepared for the rush. The person I called said they didn't check the voicemail because it was busy. So in other words if I didn't keep calling I would never have been checked in. Only running 2 people on a busy day is a mistake.
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February 2024 by robert Rincon
Always clean but wish it was bigger
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February 2024 by Henry Lee Toliver III
Great store!
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February 2024 by James Hanlon
Busy location but have all the necessities
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February 2024 by Y G
Why is it that there's always issues with self checkout registers?? The lines must have been 12 deep that's unacceptable & ridiculous. Clerks are slow at helping at Self checkout.Also why is there never any Hidden Valley Ranch Buttermilk Dressing (in pkg) available. There hasn't been any for app 3 mths. I inquired about this, clerk said it would be there on Tuesday. Of you can't keep it on the shelf please order extra.
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January 2024 by Macheen Shaughnessy
Love it go there for quick pick-up
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January 2024 by Lisa L
In and out. Clean and friendly
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January 2024 by Sarrah Black
I’ve been coming here for several years. This used to be a really nice place to go for a quick grocery run. It’s really gone down hill in the past two years. They claim that you can return things you have purchased online here at this store, no you can’t. Since the remodel was completed the whole place looks dingy, dark and perpetually dirty. The exposed concrete floors don’t help much. The employees have also gotten ruder. I don’t blame them personally, any time the employees start being rude to customers it is because management is treating them poorly or not training them properly. I hope they finish the remodel and put in some proper flooring soon, and start treating their staff better. I’ve already switched to Amazon for my household goods and I’m shopping at other places for groceries. I still come in for pharmacy. I just wish they would go back to the way they were before.
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December 2023 by Rudy D.
Been coming here over the years. Decided to come here to not have to contend with the Super WM. Well zero time saver here. Good thing I didn't need detergent or other stuff under lock and key.
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December 2023 by Khou Xiong
Line was not long but cashier was super slow. 20-30 mins per customer with 3 bags of items. Smh.
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December 2023 by Laura S.
Best pharmacy customer service ever. These guys deserve an award for friendliness, patience, and an excellent work ethic. Thanks Manny!
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November 2023 by Cindy Horton
People are polite and helpful. It's a comfortable feeling of a country store. Yet, well stocked with choices. The reason I did not give the 5-star rating is due to the parking lot. It's tight, small lanes can be trying to any "A+" personal patience ability. Especially on a busy day.Thank you.?
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November 2023 by Pamela Starnes
This was my first visit at this particular Wal-Mart Neighborhood Market. I was pleased that I found wide aisles and organized products throughout the store. This allowed me to easily cruise the store for items on and off my list.
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October 2023 by Martin Cawthorne
I think the new layout of this store makes shopping flow easily, and all items are well arranged, and the selection of items has been expanded. Staff are friendly and helpful.
